At a Glance
- Tasks: Lead the development of ServiceNow strategies and support presales activities.
- Company: Join a dynamic tech company focused on innovative IT solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make an impact in IT operations while collaborating with industry experts.
- Qualifications: Experience in ServiceNow, ITOM, and ITSM with strong communication skills.
The predicted salary is between 80000 - 100000 £ per year.
Job Summary
As part of our growth strategy, we are seeking an experienced Service Now Presales Consultant to accelerate the development and expansion of our Service Now portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations.
This key role will be responsible for leading and coordinating critical business development functions:
This key appointment will be responsible for leading three strategic business development functions:
Go-to-Market (GTM) Strategy and Approach
- Collaborate with key stakeholders, sales teams, and Service Now specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments.
- Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs.
Pre-Sales Support and Service Design
- Partner closely with sales functions and Service Now experts to manage and coordinate all presales activities.
- Oversee the preparation and delivery of presales support, including RFP responses, proposal creation, service design, estimates, client engagement, and presentations.
Advisory Services Development
- Design and deliver a portfolio of advisory services aimed at optimizing IT operations, validating roadmaps, and supporting implementation strategies.
- Drive new revenue streams through advisory services offerings in alignment with customer success frameworks.
Required Skills/Abilities
- Lead and define the Service Now GTM strategy, service portfolio, and advisory offerings in collaboration with key stakeholders.
- Support marketing and sales teams by providing digital content, thought leadership, campaign support, and customer advocacy development.
- Contribute to competitor analysis and develop winning strategies for sales engagements.
- Prepare high-quality RFP responses, compelling proposals, and innovative service designs.
- Engage with clients to understand requirements, present solution approaches, and deliver client presentations throughout the sales lifecycle.
- Collaborate with delivery teams to ensure smooth service implementation and transition.
- Build and maintain strong relationships with colleagues, delivery centers, and the broader Service Now community.
Skills & Competencies –
Core Skills & Competencies
- Strong knowledge of Service Now architecture, IT Operations Management (ITOM), and IT Service Management (ITSM).
- Experience in Service Introduction, Delivery Management, and Service Management.
- Proficiency in service design approaches, infrastructure, and delivery models.
- Familiarity with global delivery models (onshore, near-shore, offshore) and managing service quality, risks, and knowledge.
Soft Skills
- Excellent presales skills with the ability to facilitate workshops, presentations, and design thinking sessions.
- Proven ability to build strong relationships and effectively communicate at all levels within customer organizations.
- Strong commercial acumen and value-based selling approach leveraging NTT DATA assets and solutions.
- Highly motivated with the ability to work independently in a dynamic and challenging environment.
ServiceNow Presales Architect in London employer: NTT DATA
At NTT DATA, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creativity in the rapidly evolving field of AI/ML security. Located in a vibrant tech hub, we offer competitive benefits and a dynamic workplace where your contributions directly impact the future of secure AI systems.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Presales Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what NTT DATA values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges NTT DATA might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at NTT DATA!
✨Direct Apply to NTT DATA
Let's not forget to apply directly through the NTT DATA website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Presales Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at NTT DATA.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NTT DATA. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at NTT DATA
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
