At a Glance
- Tasks: Manage relationships with Japanese clients and support SAP S/4HANA projects.
- Company: Join NTT DATA, a global leader in tech services and innovation.
- Benefits: Flexible hours, remote work, career development, and a supportive culture.
- Other info: Diverse and inclusive workplace with endless growth opportunities.
- Why this job: Be part of a dynamic team driving impactful SAP solutions for global clients.
- Qualifications: Fluent in Japanese and English, with experience in SAP and global project management.
The predicted salary is between 51750 - 63250 £ per year.
We are part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognise great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.
Location: Continental Europe
What makes us special:
- Flexible working hours and locations: workation, mobile working, part-time models, sabbaticals, etc.
- Your further development by plan: topic-specific induction, targeted career development based on career models, programs and your own academy
- SAP Platinum Partnership: strong SAP partnership, large knowledge network, and SAP Learning Hub and certification opportunities.
Do you love challenges? As Customer Success Manager for Japanese Multi-National Clients, you will be responsible for:
- Understand clients’ mid-term strategies and manage executive relationships with their business and IT leaders.
- Supporting the onboarding of SAP S/4HANA implementation, migration and managed service projects by monitoring delivery progress, identifying risks, providing support and communicating project status and challenges to customers.
- Driving value realisation after SAP S/4HANA implementations and migrations by leading additional business value proposals, including AMS, further SAP solutions and AI-related offerings.
- Promoting and coordinating pre-sales and delivery activities in collaboration with NTT and NTT DATA Group companies to maximise customer value and business opportunities.
Convince us with your potential! Your professional background and experience prove your:
- Native or fluent Japanese language skills as well as fluent English language skills.
- Good understanding of SAP’s latest strategy and portfolio
- Experience managing global projects involving multiple countries, cultures, and stakeholders.
- Experience in SAP S/4HANA transformation initiatives, managed service delivery and/or pre-sales.
- Experience working with Japanese Multi-national clients and bridging Japanese and global business cultures
- Experience engaging with C-level executives and influencing strategic business decisions.
Do you have questions? We look forward to receiving your complete application documents stating your earliest start date.
NTT DATA Business Solutions: Make this the place where you grow
We believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer and employee experience. We welcome applicants of all genders, backgrounds, ages, sexual orientations, lifestyles, religions, and types of disabilities.
SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d) in London employer: NTT DATA
At NTT DATA, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creativity in the rapidly evolving field of AI/ML security. Located in a vibrant tech hub, we offer competitive benefits and a dynamic workplace where your contributions directly impact the future of secure AI systems.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d) in London
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at NTT DATA.
✨Check Out NTT DATA Directly
Keep an eye on NTT DATA’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d) in London
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d) role at NTT DATA, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at NTT DATA.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at NTT DATA. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at NTT DATA.
How to prepare for a job interview at NTT DATA
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at NTT DATA. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
