At a Glance
- Tasks: Lead financial and operational strategies for a $1.5 billion tech business unit.
- Company: Join NTT DATA, a global innovator in technology services with a diverse culture.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and continuous improvement.
- Why this job: Drive transformational change and make a real impact in a leading tech organisation.
- Qualifications: 15+ years in finance/operations leadership, ideally in tech or consulting.
The predicted salary is between 63000 - 77000 £ per year.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Head of Finance and Operations – Technology Solutions Europe to join our team in London, England.
Position Overview
The CFO & Head of Operations for Technology Solutions Europe will lead both the financial and operational agenda of a $1.5 billion business unit within the European division ($3 billion) of an $18 billion global organization. This dual role is critical to driving transformational change: improving financial performance, optimizing operations, and enabling profitable growth. As both financial steward and operational leader, the role will focus on growing revenue, expanding margins, right-sizing the cost base, and strengthening operational execution.
As a key business partner to the Head of Technology Solutions Europe, the role will also work closely with country heads, country CFOs, and functional leaders, ensuring alignment of finance, operations, and strategy across the region.
Key Responsibilities
- Financial Leadership
- Lead all financial management for Technology Solutions Europe, including planning, budgeting, forecasting, and reporting.
- Partner with the Head of Technology Solutions to shape strategy, resource allocation, and performance outcomes.
- Drive financial transformation, ensuring transparency, accountability, and delivery against targets.
- Identify and execute margin improvement opportunities, including pricing, portfolio mix, and commercial performance.
- Oversee cash management, working capital, and investment appraisals to maximize financial returns.
- Operational Leadership
- Lead operational transformation across the Technology Solutions business to deliver efficiency, scalability, and improved profitability.
- Oversee the operating model, ensuring resources, processes, and structures are aligned with strategic priorities.
- Drive cost optimization initiatives, including workforce efficiency, vendor management, and process improvements.
- Implement KPIs, dashboards, and operational performance frameworks to enhance execution and accountability.
- Champion digital tools and automation to improve both financial and operational visibility.
- Turnaround & Growth
- Design and execute turnaround strategies to restore profitable growth.
- Lead initiatives to improve service delivery, customer satisfaction, and contract profitability.
- Partner with business leaders and country heads to capture growth opportunities, leveraging scale across markets.
- Balance short-term turnaround priorities with long-term strategic investments.
- Leadership & People
- Build and lead a high-performing finance and operations team, with a focus on business partnering and execution excellence.
- Develop cross-functional collaboration across finance, operations, commercial, and delivery teams.
- Act as a change agent, fostering a culture of accountability, transparency, and continuous improvement.
- Mentor future leaders, ensuring a strong succession pipeline in both finance and operations.
Qualifications & Experience
- Bachelor’s degree in Finance, Business, or related field; MBA or professional qualification (CIMA, ACCA, CPA) preferred.
- 15+ years of progressive finance and/or operations leadership in a multinational, ideally in technology services/solutions, consulting, or professional services.
- Proven track record in turnaround management, cost transformation, and operational improvement.
- Strong P&L management experience, with exposure to both finance and operations accountability.
- Experience working in a complex, matrixed, multi-country environment.
- Demonstrated ability to partner with senior executives and country leaders to deliver transformation.
- Familiarity with digital/automation tools, ERP systems, and analytics platforms.
Key Competencies
- Strategic Operator – balances financial strategy with operational execution.
- Change Leadership – proven ability to lead transformation at scale.
- Commercial Acumen – strong focus on revenue growth and value creation.
- Operational Excellence – disciplined approach to process, efficiency, and performance improvement.
- Influence & Gravitas – trusted partner to senior leaders, able to challenge constructively and build alignment.
- Resilience – capable of navigating complexity and delivering under pressure.
Reporting Line
- Reports to: Chief Financial Officer, Europe
- Business Partner: Head of Technology Solutions Europe
- Key Stakeholders: Country CFOs, Country Heads, Global Technology Solutions CFO, European CEO, Group CFO
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Required. Head of Finance and Operations - Technology Solutions Head of Finance and Operations - T in London employer: NTT DATA
At NTT DATA, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages creativity in the rapidly evolving field of AI/ML security. Located in a vibrant tech hub, we offer competitive benefits and a dynamic workplace where your contributions directly impact the future of secure AI systems.
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