Job ID: 17f2f7c963ee670Company: NTT DATA UKLocation: London, United KingdomCategory: OtherIndustry: Professional ServicesPosted: 2026-09-03 The team you'll be working with: NTT DATA is seeking a Senior Delivery Director responsible for delivering large, complex IT programmes or services end-to-end within the Central Government Sector. Accountable for high-risk, high-value digital/IT delivery Acts as a senior escalation point and leader within delivery teams The role carries full accountability for end-to-end programme delivery, financial performance, client satisfaction, and strategic growth across portfolios exceeding £50m. You will operate as a trusted advisor to CXO-level stakeholders, ensuring high-quality, predictable delivery while driving commercial value and long-term partnership growth. Strategic Delivery Leadership Lead large-scale, complex Government technology portfolios (£30m+) with full accountability for delivery performance, governance, quality, and financial outcomes. Oversee multiple concurrent programmes and projects, ensuring alignment to client strategy and contractual commitments. Maintain a proactive, "no surprises" delivery culture with strong forecasting, risk management, and transparent stakeholder reporting. Client & Executive Engagement Build and sustain trusted, senior-level relationships (CXO and Director-level) within Government organisations. Achieve high client satisfaction through consistent, high-quality delivery and strategic partnership. Act as a senior escalation point, resolving complex commercial, operational, and delivery challenges. Commercial & Financial Management Own programme financial performance, including budget control, margin management, forecasting, and cost modelling. Support pre-sales and bid activity, ensuring delivery validation, mobilisation readiness, and realistic commercial modelling. Collaborate with Client Partners to identify and drive growth and account expansion opportunities. Ensure robust application of project governance, assurance, and reporting frameworks. Proactively manage risks, issues, dependencies, change control, quality, and configuration management. Drive high-performance team culture through structured objective setting, feedback, development, and performance management. Led large-scale transformation and policy-driven digital services. Advanced stakeholder management, negotiation, and conflict resolution capabilities. Strong commercial acumen, including financial modelling, margin management, and experience across multiple contracting approaches. Practical experience with Agile, Scaled Agile, MSP, and hybrid delivery methodologies. Ability to manage ambiguity and risk with a forward-looking, solution-oriented mindset. Must be eligible to obtain UK Security Clearance (SC). At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Director of Performance & Delivery in London employer: NTT DATA
NTT DATA is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the heart of London. With a strong emphasis on professional development, we offer numerous growth opportunities and training programs to enhance your skills in desktop support and customer service. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making a meaningful impact in the tech industry.
