At a Glance
- Tasks: Drive revenue growth and build strong client relationships in the retail sector.
- Company: Join NTT, a leading tech company with a focus on innovation and collaboration.
- Benefits: Enjoy tailored benefits, flexible work options, and continuous learning opportunities.
- Other info: Diverse and inclusive workplace committed to equity and professional growth.
- Why this job: Make an impact in the retail industry while developing your career in a dynamic environment.
- Qualifications: 5+ years in client-facing roles with experience in IT services and business development.
The predicted salary is between 70000 - 90000 £ per year.
The team you will be working with: NTT’s Products & Services Sector is responsible for the profitable delivery of services and revenue growth for all our industrial and retail clients in the UK, as well as the development of new logo clients in the sector. Reporting to the Executive Head of Mobility & Consumer (UK), the Client Partner (CP) role has business development responsibility as well as operational management accountability for a client or group of clients as well as supporting new logo client activity, leveraging both our global practices and delivery services provided by our Global Delivery Centres. This role is based in London at NTT’s One King William Street office (and those of our clients in the UK as required to fulfil the duties and responsibilities outlined below) but may require occasional international business trips to other NTT offices or client sites. Additionally, the CP will need the flexibility to work within a non-conventional environment with virtual teams spanning time zones across the UK, India, APAC and the US.
What you will be doing:
- Driving profitable revenue growth with assigned clients.
- Developing and maintaining strong relationships with assigned clients.
- Ensuring the quality of services delivered to their assigned clients (including adherence to NTT’s governance and commercial frameworks).
- Participating in the delivery of client engagements.
- Managing and supporting the career development of team members.
- Fostering the development of the team’s capabilities and expertise in line with client needs/market evolution.
- Proactively managing team utilisation and the delivery of services to achieve targeted revenue and profitability metrics.
What experience you will bring:
- The successful candidate will have experience of the IT managed services and consultancy industry, specifically in the sale and delivery of outsourcing services, systems integration and consulting projects and services.
- With a successful track record of growing business and managing relationships across the retail industry, you will have held previous roles in account management and/or IT operational & delivery management and will be able to demonstrate experience in the following areas:
- Experience of working within the Retail Sector for a major IT Services business with a proven track record of business development and growth.
- Building, managing and nurturing complex stakeholder relationships at a senior level with a minimum of 5 years in a similar client-facing/business development role.
- Consultative, customer-oriented with an ability to present to audiences of different participants (e.g., executives, clients, technical peers, non-technical professionals) and size.
- Strong analytical and problem-solving abilities with demonstrable experience in facilitating and articulating client issues.
- Ability to think creatively but with a keen attention to detail and ability to articulate complex business and technical issues.
What we will offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.
Client Partner - Retail & Consumer in London employer: NTT DATA
At NTT, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. Our commitment to employee growth is reflected in our tailored benefits and continuous learning opportunities, ensuring that you can thrive both personally and professionally while working with a diverse and inclusive team dedicated to making a meaningful impact in the retail and consumer sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner - Retail & Consumer in London
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We think you need these skills to ace Client Partner - Retail & Consumer in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at NTT DATA, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at NTT DATA
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with NTT DATA’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
