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For Companies At a Glance
- Tasks: Lead the development of ServiceNow strategies and collaborate with sales teams to drive growth.
- Company: Join NTT DATA, a top global IT services provider with a focus on innovation.
- Benefits: Enjoy flexible home-based work, generous holiday allowance, and wellness initiatives.
- Why this job: Make an impact in IT operations while working with cutting-edge technology and a dynamic team.
- Qualifications: Strong knowledge of ServiceNow and experience in presales and service management.
- Other info: Be part of a global team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As part of our growth strategy, we are seeking an experienced ServiceNow Presales Consultant to accelerate the development and expansion of our ServiceNow portfolio, with a specific focus on IT Operations Management (ITOM), IT Service Management (ITSM), and Service Operations. This key role will be responsible for leading and coordinating three strategic business development functions.
Responsibilities
- Collaborate with key stakeholders, sales teams, and ServiceNow specialists to define and lead the GTM strategy targeting the ITOM, ITSM, and Service Operations market segments.
- Develop and articulate service portfolios, including advisory services, service packages, innovations, and value propositions aligned with customer needs.
- Partner closely with sales functions and ServiceNow experts to manage and coordinate all presales activities.
- Oversee the preparation and delivery of presales support, including RFP responses, proposal creation, service design, estimates, client engagement, and presentations.
- Design and deliver a portfolio of advisory services aimed at optimizing IT operations, validating roadmaps, and supporting implementation strategies.
- Drive new revenue streams through advisory services offerings in alignment with customer success frameworks.
Required Skills and Abilities
- Lead and define the ServiceNow GTM strategy, service portfolio, and advisory offerings in collaboration with key stakeholders.
- Support marketing and sales teams by providing digital content, thought leadership, campaign support, and customer advocacy development.
- Contribute to competitor analysis and develop winning strategies for sales engagements.
- Prepare high-quality RFP responses, compelling proposals, and innovative service designs.
- Engage with clients to understand requirements, present solution approaches, and deliver client presentations throughout the sales lifecycle.
- Collaborate with delivery teams to ensure smooth service implementation and transition.
- Build and maintain strong relationships with colleagues, delivery centers, and the broader ServiceNow community.
Core Skills & Competencies
- Strong knowledge of ServiceNow architecture, IT Operations Management (ITOM), and IT Service Management (ITSM).
- Experience in Service Introduction, Delivery Management, and Service Management.
- Proficiency in service design approaches, infrastructure, and delivery models.
- Familiarity with global delivery models (onshore, near-shore, offshore) and managing service quality, risks, and knowledge.
- Excellent presales skills with the ability to facilitate workshops, presentations, and design thinking sessions.
- Proven ability to build strong relationships and effectively communicate at all levels within customer organizations.
- Strong commercial acumen and value-based selling approach leveraging NTT DATA assets and solutions.
- Highly motivated with the ability to work independently in a dynamic and challenging environment.
About NTT DATA Business Solutions
NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients’ diverse needs. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches – all around the world.
Benefits
- Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements.
- Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part-time employees).
- “Free Fridays” Initiative: Experience the unique perk of “Free Fridays,” granting you an additional 12 days off each year (one per month, pro-rated for part-time employees).
- Financial Security: Group Life Assurance covering 4 times your base salary.
- Pension Scheme: Employer pension contribution at a competitive rate of 5%; you can contribute a minimum of 4%.
- Income Protection: Group Income Protection plan safeguarding your income in the event of unexpected circumstances.
- Health and Well-being: Comprehensive Private group fund, 24/7 helpline, 1-to-1 lifestyle coaching, financial and legal support, etc.
- Technology and Tools: Laptop and mobile phone for both business and personal use.
- Wellness Initiatives: Cycle-to-work scheme and other active commuting options.
- Environmental Responsibility: Option to join our Electric Car Leasing scheme.
ServiceNow Presales Architect in City of London employer: NTT DATA
Contact Detail:
NTT DATA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Presales Architect in City of London
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend events, webinars, or even local meetups related to ServiceNow. Building relationships can open doors that a CV just can't.
✨Show Off Your Expertise
Create content that showcases your knowledge of ITOM and ITSM. Whether it's a blog post, a LinkedIn article, or a video, let us see your insights and thought leadership. This can really set you apart from the crowd!
✨Ace the Interview
Prepare for interviews by practising common questions and scenarios specific to presales roles. Use the STAR method to structure your answers and highlight your experience with ServiceNow solutions. Confidence is key!
✨Apply Through Our Website
Don't forget to apply directly through our website! It shows you're genuinely interested and gives us a chance to see your application in the best light. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace ServiceNow Presales Architect in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ServiceNow Presales Architect role. Highlight your experience with ITOM, ITSM, and any relevant presales activities to show us you’re the perfect fit!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We love seeing how you’ve tackled challenges in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to convey. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NTT DATA
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow architecture, ITOM, and ITSM. Be ready to discuss how these areas relate to the role and how you can leverage them to drive business development.
✨Prepare for RFPs and Proposals
Since you'll be involved in preparing high-quality RFP responses and proposals, practice articulating your ideas clearly. Have examples ready that showcase your experience in creating compelling service designs and client presentations.
✨Show Off Your Collaboration Skills
This role requires working closely with sales teams and stakeholders. Be prepared to share examples of how you've successfully collaborated in the past, especially in presales activities or service design sessions.
✨Understand the Market Landscape
Familiarise yourself with competitor analysis and market trends related to ITOM and ITSM. Being able to discuss how you would develop winning strategies for sales engagements will set you apart from other candidates.
