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- Tasks: Lead the design of innovative e-commerce experiences across web and mobile platforms.
- Company: Join NTT DATA, a global leader in technology and design.
- Benefits: Flexible work options, continuous learning opportunities, and a commitment to diversity.
- Why this job: Shape the future of e-commerce while making a real impact on user experiences.
- Qualifications: 8+ years in product design with strong e-commerce experience required.
- Other info: Be part of a diverse team that values collaboration and creativity.
The predicted salary is between 70000 - 90000 ÂŁ per year.
We are looking for a Lead Product Designer with deep e-commerce experience and a strong product mindset. This role sits at the heart of cross‑functional squads, working closely with Product Owners, Product Managers and Engineers to continuously optimise and evolve digital commerce experiences. This is not about big redesigns that sit in a deck. It is about iterative delivery, experimentation and shipping value week by week. You will combine strong hands‑on craft with leadership, guiding design direction while staying close to the work. As a new role within the team, you will also play an important part in shaping and strengthening Tangity’s e‑commerce design capability.
Alongside project delivery, you will help define our approach to commerce experience design, establishing best practices, reusable frameworks and clear standards for how we design, test and optimise digital commerce journeys. This includes helping articulate our point of view for clients, contributing to go‑to‑market propositions, and embedding consistent design principles across the design team. In the early phase of the role, there will be a focus on building these foundations while supporting client engagements. Over time, the role will evolve into a key voice for commerce design within the studio, helping ensure our work delivers both meaningful user experiences and measurable commercial impact.
What You’ll Do
- Lead the design of end‑to‑end e‑commerce journeys across web and mobile
- Shape product direction in partnership with Product Managers and business stakeholders
- Translate commercial goals into intuitive, high‑performing experiences
- Use research, insight and analytics to inform design decisions
- Prototype and test ideas quickly to validate assumptions
- Contribute to and evolve design systems for scalability and consistency
- Support and mentor other designers within the team
- Facilitate workshops and alignment sessions with clients and internal teams, own the quality and coherence of the customer experience across your product area
- Collaborate with Product and Engineering to shape and prioritise the roadmap
- Design and deliver features that drive measurable improvements in conversion, engagement and retention
- Lead and contribute to A/B testing and optimisation initiatives
- Present work confidently, clearly explaining rationale and trade‑offs
- Ensure accessibility and inclusive design principles are embedded in all outputs
- Balance user needs, business goals and technical constraints in decision making
Benefits
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensures that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are a proud Disability Confident Committed Employer – we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Personal Qualities
- Collaborative and team first, comfortable working closely with engineers and product peers
- Outcome driven, with a clear understanding of commercial impact
- Curious and open‑minded, always looking to learn and improve
- Calm and pragmatic when navigating ambiguity or competing priorities
- Clear and thoughtful communicator who can simplify complexity
- Proactive and accountable, taking ownership rather than waiting for direction
- Supportive mentor who raises the bar for craft and thinking across the team
Qualifications
- 8+ years experience in product design, with strong experience in e‑commerce
- Proven experience working within agile, cross‑functional squads
- Strong partnership with Product Owners and Product Managers on backlog shaping and prioritisation
- A track record of delivering measurable product improvements
- Excellent UX and interaction design fundamentals
- Strong visual design skills and attention to detail
- Confident prototyping skills using tools such as Figma
- Experience using data and customer insight to inform decisions
- Solid understanding of core e‑commerce journeys including search, browse, product detail and checkout
- Experience contributing to or leading design systems
Nice to Have
- Experience working within consultancy or multi‑client environments
- Exposure to international or multi‑market e‑commerce platforms
- Experience with service design or end‑to‑end customer journey mapping
- Familiarity with experimentation frameworks and growth methodologies
- Experience working within large enterprise or transformation programmes
- Previous experience mentoring or leading other designers
About NTT DATA
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage‑precision, long‑term thinking, and social responsibility‑into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end services from strategy to implementation. Tangity, part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co‑innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognise great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow. Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day. At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally – with access to cutting‑edge innovation.
Lead Product Designer - E-commerce employer: NTT DATA UK Ltd.
Contact Detail:
NTT DATA UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Designer - E-commerce
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in product design, especially projects related to e-commerce. Make sure it’s easy to navigate and showcases your iterative design process – we want to see how you think and solve problems!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to e-commerce design. Think about how you've used data and user insights to drive decisions in past projects. We want to hear your thought process and how you tackle challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Tangity and contributing to our e-commerce design capability.
We think you need these skills to ace Lead Product Designer - E-commerce
Some tips for your application 🫡
Show Your E-commerce Expertise: Make sure to highlight your deep e-commerce experience in your application. We want to see how you've shaped product direction and created high-performing experiences that drive measurable results.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate thoughtful communication, so make sure you explain your design rationale and how you've navigated ambiguity in past projects.
Demonstrate Your Collaborative Spirit: We love team players! Share examples of how you've worked closely with Product Managers, Engineers, and other designers. Show us how you’ve facilitated workshops or alignment sessions to create a cohesive customer experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. We can’t wait to see what you bring to the table!
How to prepare for a job interview at NTT DATA UK Ltd.
✨Know Your E-commerce Inside Out
Make sure you brush up on the latest trends and best practices in e-commerce design. Be ready to discuss how you've applied your knowledge in previous roles, especially in iterative delivery and experimentation. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with Product Owners, Managers, and Engineers, be prepared to share examples of successful collaborations. Highlight how you’ve facilitated workshops or alignment sessions in the past, and how you’ve contributed to a team-first environment.
✨Demonstrate Your Design Process
Be ready to walk through your design process step-by-step. Discuss how you use research, insights, and analytics to inform your decisions, and how you prototype and test ideas quickly. This will help interviewers see your hands-on craft and leadership skills in action.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges related to e-commerce journeys. Think about scenarios involving user needs, business goals, and technical constraints. Practising your responses will help you articulate your thought process clearly and confidently during the interview.