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- Tasks: Lead a team in reorganisations and eDiscovery within Windows File Services.
- Company: Join NTT DATA, a global leader in tech services with a focus on innovation.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving service improvements and leading a dynamic team.
- Qualifications: Strong ITIL knowledge, leadership skills, and fluency in German and English required.
- Other info: Be part of a diverse, forward-thinking company committed to your success.
The predicted salary is between 36000 - 60000 £ per year.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Team Lead Reorganization & CSI Oversight to join our team in Remote, București (RO-B), Romania.
Leads the team responsible for reorganizations and eDiscovery activities within Windows File Services. Oversees process execution, ensures compliance, and drives continuous service improvement initiatives in collaboration with the CSI team. Acts as the primary point of contact for stakeholders and ensures German-language communication for RO-based operations.
Role Responsibilities- Manage and coordinate all reorganization and eDiscovery requests.
- Ensure timely execution of approved tasks and maintain audit-ready documentation.
- Oversee process adherence to ITIL and compliance standards.
- Drive continuous service improvement initiatives and identify automation opportunities.
- Act as escalation point for operational issues and stakeholder communication.
- Prepare and deliver KPI and SLA reports for management.
- Facilitate CAB meetings and improvement workshops.
- Strong understanding of Windows File Services structure and delegated rights.
- ITIL process expertise (Change, CSI, Incident, Request).
- Excellent communication skills in German and English.
- Leadership and team management skills.
- Analytical and strategic thinking.
- Bachelor’s degree in IT or equivalent experience.
- ITIL v4 Managing Professional (mandatory).
- Agile/Scrum certification (preferred).
- Proven experience in leading IT operations teams.
- Experience in organizational change and process improvement.
- Familiarity with compliance and audit requirements.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Team Lead Reorganization & CSI Oversight employer: NTT DATA, Inc.
Contact Detail:
NTT DATA, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead Reorganization & CSI Oversight
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NTT DATA on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL knowledge and Windows File Services. We want to show that we’re not just familiar with the terms, but we can also apply them in real-world scenarios.
✨Tip Number 3
Practice our communication skills in both German and English. Since this role requires bilingual communication, let’s make sure we can express our ideas clearly and confidently in both languages.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the NTT DATA team!
We think you need these skills to ace Team Lead Reorganization & CSI Oversight
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Windows File Services and ITIL processes. We want to see how your skills align with the role, so don’t hold back!
Show Off Your Leadership Skills: As a Team Lead, we’re looking for someone who can manage and inspire a team. Share examples of your leadership experience and how you've driven continuous improvement in past roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at NTT DATA, Inc.
✨Know Your Stuff
Make sure you have a solid understanding of Windows File Services and ITIL processes. Brush up on your knowledge about compliance standards and how they relate to the role. This will not only help you answer technical questions but also show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to drive continuous service improvement and how you've handled operational issues. This will demonstrate your capability to take charge in the Team Lead role.
✨Communicate Effectively
Since this role requires communication in both German and English, practice articulating your thoughts clearly in both languages. Be ready to discuss how you would handle stakeholder communication and facilitate meetings, as these are key aspects of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to reorganization and eDiscovery activities. Inquire about their current challenges and how they measure success. This shows your interest in the role and helps you gauge if the company is the right fit for you.
