NTT DATA Services in the United States is seeking an Account Service Advisor to join our ITSM team in a fully remote role. You will coordinate incident ownership and client account management on a 24x7 basis, ensuring effective service delivery and client communications.
Required: 8+ years in service management, ITIL Foundation, and strong documentation skills. Must reside in the United States and work East Coast hours; occasional travel may be required.
#J-18808-LjbffrSenior ITSM & Service Delivery Lead (Remote) employer: NTT DATA, Inc.
NTT DATA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the financial services sector. With a strong commitment to employee growth, we provide extensive training and development opportunities, ensuring our team members thrive in their careers while working on impactful projects in the heart of London. Join us to be part of a forward-thinking organisation that values diversity and promotes a supportive environment for all employees.
