Senior Client Manager, Technology Solutions
Senior Client Manager, Technology Solutions

Senior Client Manager, Technology Solutions

London Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow client relationships while driving sales and ensuring satisfaction.
  • Company: Join NTT DATA, a global leader in technology services with a commitment to innovation.
  • Benefits: Enjoy hybrid working, diverse culture, and opportunities for personal growth.
  • Why this job: Make a real impact by connecting clients with solutions that drive their success.
  • Qualifications: Advanced experience in sales, IT industry knowledge, and strong client management skills required.
  • Other info: Be part of a global team dedicated to diversity and equal opportunity.

The predicted salary is between 43200 - 72000 ÂŁ per year.

Senior Client Manager, Technology Solutions

Join to apply for the Senior Client Manager, Technology Solutions role at NTT DATA, Inc.

Senior Client Manager, Technology Solutions

Join to apply for the Senior Client Manager, Technology Solutions role at NTT DATA, Inc.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business.
You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company\’s sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships.
Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.
To thrive in this role, you need to have:

  • Advanced experience in global partner management, sales environments, and customer service.
  • Experience in the IT or professional services industry, focusing on business development and/or sales.
  • Strong business acumen in sales, focusing on planning and leveraging tools and DATA.
  • Knowledge of the company\’s offerings, client applications, use cases, and market trends.
  • Ability to link our high-value services to specific client needs and outcomes.
  • Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.
  • Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
  • Prior experience with the Salesforce.com contact platform.
  • A bachelor’s degree or equivalent in business or a sales-related field.

Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    IT Services and IT Consulting

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Senior Client Manager, Technology Solutions employer: NTT DATA, Inc.

NTT DATA is an exceptional employer, offering a dynamic and inclusive work environment where employees can thrive and grow. With a strong commitment to innovation and professional development, the company invests significantly in research and development, ensuring that team members are at the forefront of technology solutions. Located in London, NTT DATA provides a hybrid working model that promotes work-life balance while fostering collaboration and meaningful client relationships.
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Contact Detail:

NTT DATA, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Client Manager, Technology Solutions

✨Tip Number 1

Familiarise yourself with NTT DATA's offerings and recent projects. Understanding their technology solutions will help you articulate how your skills can directly benefit their clients, making you a more compelling candidate.

✨Tip Number 2

Network with current or former employees of NTT DATA on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior Client Manager role.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that demonstrate your ability to manage client relationships and drive sales growth. Highlighting measurable outcomes will showcase your effectiveness in similar roles.

✨Tip Number 4

Stay updated on industry trends and challenges within the IT and professional services sectors. Being knowledgeable about market dynamics will enable you to engage in meaningful discussions during interviews and show your strategic thinking.

We think you need these skills to ace Senior Client Manager, Technology Solutions

Advanced Client Management
Global Partner Management
Sales Strategy Development
Customer Service Excellence
Business Development
Strong Business Acumen
Salesforce.com Proficiency
Effective Communication Skills
Stakeholder Engagement
Risk Management
Governance and Compliance Knowledge
Data Analysis and Interpretation
Relationship Building
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client management, sales, and the IT industry. Use specific examples that demonstrate your ability to build relationships and drive revenue growth.

Craft a Compelling Cover Letter: In your cover letter, express your passion for technology solutions and how your background aligns with NTT DATA's mission. Mention specific achievements that showcase your skills in managing client accounts and driving business development.

Showcase Relevant Skills: Emphasise your advanced experience in global partner management and familiarity with Salesforce.com. Highlight your strong business acumen and ability to link services to client needs, as these are crucial for the role.

Research NTT DATA: Familiarise yourself with NTT DATA's offerings, market trends, and company culture. This knowledge will help you tailor your application and prepare for potential interview questions about how you can contribute to their goals.

How to prepare for a job interview at NTT DATA, Inc.

✨Understand the Company Culture

NTT DATA values diversity and inclusion, so it's essential to demonstrate how you align with these principles. Research their initiatives and be ready to discuss how you can contribute to a positive workplace culture.

✨Showcase Your Client Management Skills

As a Senior Client Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client accounts in the past, focusing on your strategies for ensuring client satisfaction and driving growth.

✨Familiarise Yourself with Their Solutions

Make sure you have a solid understanding of NTT DATA's offerings and how they relate to potential client needs. Be prepared to discuss specific use cases and how you can leverage their solutions to add value to clients' businesses.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to identify client needs and articulate solutions, and be ready to explain your thought process and outcomes.

Senior Client Manager, Technology Solutions
NTT DATA, Inc.
N
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