At a Glance
- Tasks: Design and optimise AI-powered solutions on the Salesforce platform.
- Company: Join NTT DATA, a leader in innovative tech solutions.
- Benefits: Competitive salary, flexible work options, and growth opportunities.
- Other info: Work in a dynamic Agile team with excellent career progression.
- Why this job: Make an impact with cutting-edge AI technology in a collaborative environment.
- Qualifications: 3-5 years Salesforce experience and strong problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
NTT DATA is seeking a skilled Agentforce Technical Consultant to design, build, and optimise AI‑powered agent solutions on the Salesforce platform. The role involves implementing scalable, secure, and high‑performing Salesforce solutions while deepening expertise in AI, automation frameworks, and emerging Salesforce innovations.
Responsibilities
- Design and configure Agentforce agents aligned to business use cases
- Build AI‑driven workflows using Flow, Apex, and orchestration tools
- Implement conversational and automation capabilities across Sales and Service use cases
- Configure prompts, grounding strategies, guardrails, and agent behaviours
- Support testing, optimisation, and monitoring of AI agent performance
- Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
- Build integrations using REST/SOAP APIs and event‑driven patterns
- Ensure scalability, performance, and adherence to platform limits
- Support CI/CD pipelines and version control best practices
- Collaborate with Solution Architects and Technical Leads on solution design
- Participate in technical design sessions and backlog refinement
- Contribute to effort estimation and sprint planning
- Support documentation and knowledge sharing
- Ensure compliance with security, data privacy, and AI governance standards
- Apply Salesforce and AI best practices to reduce technical debt
- Contribute to reusable frameworks and accelerators within the practice
Qualifications & Experience
- 3–5+ years Salesforce platform development experience
- Experience with Apex, LWC, and Salesforce automation tools
- Exposure to Agentforce, Einstein, AI automation, or conversational solutions
- Strong understanding of data modelling and integration patterns
- Experience working in Agile delivery environments
- Strong problem‑solving and analytical mindset
- Salesforce Platform Developer I (required)
- Platform Developer II (desirable)
- Salesforce AI / Agentforce certifications (where applicable)
- Additional cloud certifications (Sales, Service, Experience) beneficial
- Independently delivers well‑scoped development tasks
- Demonstrates growing expertise in AI‑driven Salesforce capabilities
- Balances declarative and programmatic approaches effectively
- Contributes ideas and innovation within the team
- Shows ambition to grow toward Technical Lead or SME capability
- Integration Experience is beneficial (MuleSoft / APIGEE / Connected Apps)
- Experience of JavaScript/Lightning components
- Basic understanding of Apex sharing and security model
- Experienced with Lightning Web Components
- Skills in analysing and problem‑solving issues
- Experience of prioritising tasks and working to deadlines
- Strong communication, time‑management and multi‑tasking skills
- Automated testing experience (e.g. Provar, Selenium) – desirable
- Able to understand large / complex systems and review and pick‑up existing implementations for in‑life enhancement
- Able to work as part of a small Agile team, collaborating and supporting others – flexing roles and responsibilities as needed
Security Clearance
Full UK Security Clearance (SC) is required, or the ability to obtain it.
Equal Opportunity Employer
NTT DATA is a proud Equal Opportunity Employer. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Salesforce Agentforce Technical Consultant employer: NTT DATA, Inc.
NTT DATA is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the role of Agentforce Technical Consultant. With a strong emphasis on employee growth, NTT DATA offers extensive training opportunities in cutting-edge technologies like AI and Salesforce, ensuring that team members can advance their careers while contributing to impactful projects. Located in a dynamic environment, employees benefit from a supportive atmosphere that values diversity and encourages creativity, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Agentforce Technical Consultant
✨Network Like a Pro
Get out there and connect with folks in the Salesforce community! Attend meetups, webinars, or even local tech events. The more people you know, the better your chances of landing that Agentforce Technical Consultant gig.
✨Show Off Your Skills
Create a portfolio showcasing your Salesforce projects, especially those involving AI and automation. Share it on platforms like LinkedIn or GitHub to grab the attention of recruiters looking for someone with your expertise.
✨Ace the Interview
Prepare for technical interviews by brushing up on Apex, LWC, and integration patterns. Practice common interview questions and be ready to discuss your problem-solving approach. Confidence is key!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Agentforce Technical Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Agentforce Technical Consultant role. Highlight your experience with Salesforce, AI, and automation tools, and don’t forget to mention any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention specific projects or experiences that relate to the job description. We love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills—show us how you’ve used them! Share examples of how you’ve tackled challenges in previous roles, especially those involving Salesforce or AI solutions. We’re all about innovation and creativity here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there. Let’s get started on this journey together!
How to prepare for a job interview at NTT DATA, Inc.
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Apex, LWC, and automation tools. Be ready to discuss how you've used these in past projects, as well as any experience with AI-driven solutions or Agentforce.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in previous roles. Highlight your analytical mindset and how you've contributed to optimising workflows or enhancing existing systems.
✨Get Agile Ready
Since the role involves working in Agile environments, be prepared to discuss your experience with Agile methodologies. Talk about how you've collaborated with teams, participated in sprint planning, and contributed to backlog refinement.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining technical concepts in a way that's easy to understand. Be ready to discuss how you ensure compliance with security and data privacy standards in your work.
