At a Glance
- Tasks: Lead transformative BPO/BPaaS sales and build relationships with top executives.
- Company: Join NTT DATA, a leader in AI-driven customer service solutions.
- Benefits: Enjoy a competitive benefits package prioritising your health and wellbeing.
- Other info: Remote role with opportunities for client visits and career growth.
- Why this job: Make an impact in the tech industry while driving innovative solutions.
- Qualifications: 15+ years in BPO sales with a track record of closing large deals.
The predicted salary is between 80000 - 100000 £ per year.
At NTT DATA, we are looking for a Principal BPO/BPaaS Sales Lead based in the UK&I region. This remote position will include client visits. The role is for our Agentic AI Customer Service business and involves partnering with senior executives to deliver AI‑driven BPO and BPaaS solutions.
Key Responsibilities
- Market‑maker who proactively initiates and secures deals, building demand and relationships with decision‑makers.
- Subject Matter Expert in at least one of the following industries: banking & financial services, fintech, insurance, manufacturing/retail/consumer, travel & hospitality, hi‑tech, energy & utilities, telecom, healthcare, or life sciences.
- Use a consultative approach to understand client challenges, craft customized transformative BPO/BPaaS propositions that leverage AI and automation, and create win‑win opportunities.
- Lead the end‑to‑end sales cycle, collaborating with solution architects, pricing teams, legal, and operations to structure multi‑million‑dollar ACV BPO deals and close contracts.
- Develop and execute a strategic go‑to‑market plan with business leaders, sales teams, alliance partners, and marketing to generate market awareness and demand.
- Build executive‑level relationships with COOs, CIOs, CFOs, and Heads of Operations.
- Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO.
- Act as a thought leader, participating in industry forums, panels, and client advisory boards to elevate the brand.
Required Qualifications
- Ideally 15+ years of experience in BPO/Business Process Services sales focused on transformative outsourcing and contact centre models.
- Demonstrated success with large, complex global BPO deals, ideally exceeding $20 M total contract value.
- Experience selling transformative customer‑experience and industry‑specific core value‑chain deals.
- Strong financial acumen and capability to structure complex deal constructs.
- Exceptional executive presence, communication, and relationship‑building skills.
- Experience working within or selling to Fortune 1000 clients.
Preferred Attributes
- Ability to link business value with enabling technologies such as AI, analytics, core industry platforms, and automation.
- Entrepreneurial mindset with the capacity to navigate matrixed environments and influence cross‑functional teams.
- Track record of exceeding sales targets and contributing to revenue growth.
Benefits
Our people are the most critical component of our long‑term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
EEO Statement
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Principal BPO/BPaaS Sales Lead employer: NTT DATA, Inc.
At NTT DATA, we pride ourselves on being an exceptional employer that values our employees' health and wellbeing, offering a comprehensive benefits package tailored to the UK&I region. Our dynamic work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development in the rapidly evolving field of AI-driven BPO solutions. Join us to be part of a forward-thinking team that empowers you to build meaningful relationships with industry leaders while driving transformative change across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Principal BPO/BPaaS Sales Lead
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like NTT DATA, Inc.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Principal BPO/BPaaS Sales Lead
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NTT DATA, Inc..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on NTT DATA, Inc.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at NTT DATA, Inc.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NTT DATA, Inc..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at NTT DATA, Inc. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former NTT DATA, Inc. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
