Data & AI Technical Delivery Manager in Birmingham

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. At NTT DATA, we deliver more than technology — we deliver outcomes that shape public services and improve citizens’ lives.

As a Data & AI Technical Delivery Manager, you will lead complex, high-impact transformation programmes within UK Central Government. Operating at the heart of delivery, you will bring structure to complexity, aligning technical excellence with commercial discipline and public sector governance standards. This is a senior, client-facing role where you will own the end-to-end delivery of Data & AI initiatives — from demand planning and estimation through to governance, risk management and formal acceptance. You will be the controlling mind behind major engagements, ensuring delivery excellence while upholding GDS Service Standards and the Technology Code of Practice. As a recognised leader within engagements, you will provide clarity, direction and confidence — driving high-performing teams to deliver secure, scalable, future-ready Data & AI solutions that create measurable public value.

Responsibilities

• Lead end-to-end delivery of complex Data & AI programmes within Central Government
• Own the full project lifecycle — from shaping and estimation through to delivery and formal acceptance
• Manage demand planning, forecasting, budgeting and prioritisation of project work
• Define, lead and monitor delivery activities ensuring adherence to methodology, quality standards and architectural principles
• Minimise technical debt while maintaining delivery pace and integrity
• Act as the primary escalation point for clients on delivery matters
• Organise, review and assure effort estimates for bids and live engagements
• Prepare internal and external reporting that provides meaningful management information and drives informed decision-making
• Establish and lead robust governance frameworks, both internally and client-facing
• Identify, track and actively manage risks, ensuring value is protected and delays are minimised
• Manage senior stakeholders to ensure alignment between business objectives, technical delivery and user needs
• Lead and adapt Agile delivery ceremonies, tailoring approaches to client and programme needs
• Drive secure-by-design Data & AI solutions across cloud environments (Azure-led, with AWS/GCP awareness)
• Oversee AI/ML lifecycle delivery, including MLOps and operationalisation
• Own programme financial performance including forecasting, margin management and cost control
• Support bids and shape delivery approaches for strategic Data & AI opportunities

Requirements

• Proven experience delivering complex Data & AI programmes within UK Central Government
• Strong understanding of GDS Service Standards and the Technology Code of Practice
• Demonstrated leadership of multi-disciplinary technical teams (data engineers, architects, AI/ML specialists)
• Deep experience in Agile delivery methodologies within regulated environments
• Strong commercial acumen, including financial forecasting and margin ownership
• Expertise in risk management, governance and structured reporting
• Experience delivering cloud-based data platforms (Azure preferred; AWS/GCP awareness beneficial)
• Knowledge of secure-by-design principles and compliance-led delivery
• Confidence operating as a senior client-facing authority and escalation point
• Ability to simplify complexity, align stakeholders and drive decisive action
• A delivery-first mindset with accountability, resilience and outcome focus

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries.

NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.