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- Tasks: Provide top-notch technical support for hardware and software in a dynamic financial services environment.
- Company: Join NTT DATA, a global leader in tech services with a focus on innovation.
- Benefits: Enjoy a competitive benefits package prioritising your health and wellbeing.
- Why this job: Be part of a forward-thinking team making a real impact in the tech world.
- Qualifications: 5+ years of experience in IT support; proficiency in Windows and A+ certification required.
- Other info: Flexible work options available, with excellent career growth opportunities.
The predicted salary is between 30000 - 50000 £ per year.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services currently seeks an IT Support Engineer to join our team working onsite with a major Financial Services client based in Belfast. The Engineer is responsible for the technical support of hardware and software across the sites for all hardware and software incidents and requests for end-user computing support (including desktops, laptops, mobile and printers).
Responsibilities- Reviews, troubleshoots and approves operational quality of desktops, notebooks, printers, and associated peripherals.
- Installs, maintains and optimizes desktop/notebook configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repair services.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations that may impact product performance.
- Instructs customers in the operation and maintenance of the system.
- 5+ years of relevant experience or equivalent combination of education and work experience.
- Proficient in Windows operating system environment; knowledge of Linux/Unix operating systems may be required.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
IT Support Engineer in Belfast employer: NTT DATA, Inc.
Contact Detail:
NTT DATA, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings at NTT DATA or other companies.
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and practice your troubleshooting skills. Be ready to showcase your knowledge of Windows and any other relevant systems during the interview.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings, including the IT Support Engineer position, right there.
We think you need these skills to ace IT Support Engineer in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your relevant experience, especially with hardware and software troubleshooting, as well as any certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with Windows and any other relevant systems.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love seeing candidates who can think on their feet and provide excellent customer support!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NTT DATA, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and any other operating systems mentioned in the job description. Be ready to discuss troubleshooting techniques for desktops, laptops, and printers, as well as any relevant certifications you hold.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to ensure customer satisfaction.
✨Understand the Company Culture
NTT DATA values innovation and inclusivity, so do a bit of research on their company culture. Be ready to discuss how your personal values align with theirs and how you can contribute to a forward-thinking environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about the types of projects you'll be involved in or how success is measured in the role.