Microsoft Dynamics and Power Platform Support Analyst in Birmingham
Microsoft Dynamics and Power Platform Support Analyst

Microsoft Dynamics and Power Platform Support Analyst in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
N

At a Glance

  • Tasks: Support clients with Microsoft Dynamics and Power Platform, resolving incidents and enhancing solutions.
  • Company: Global tech company focused on innovation and inclusivity.
  • Benefits: Flexible work options, tailored benefits, and continuous learning opportunities.
  • Why this job: Join a team making a real-world impact while developing your tech skills.
  • Qualifications: Technical skills in Power Automate and Azure DevOps; problem-solving abilities required.
  • Other info: Inclusive environment with diverse networks and excellent career growth potential.

The predicted salary is between 36000 - 60000 £ per year.

You will be working as part of our Microsoft Business Applications team to support our client in resolving their incidents and service requests. You will also be working on processing small to medium development/enhancement requests for existing clients and looking for opportunities to improve solutions where appropriate. There will be a strong focus on troubleshooting and problem solving. You will need to be comfortable picking up existing solutions and reviewing how things are configured/developed, and use supporting documentation to help troubleshoot issues. You will be working across a range of clients and industries. You will gain experience of working with a range of other technologies related to the Dynamics 365 and Power Platform stack. There will be the flexibility to improve ways of working between the teams and help define more structured processes to improve efficiency.

What experience you’ll bring:

  • Excellent must have technical skills in:
  • Power Automate
  • Managing solutions using Azure DevOps pipelines.
  • Nice to have skills in:
    • Power Apps Portal
    • Power Apps
    • Power BI
  • A strong attention to detail and excellent troubleshooting/problem solving skills.
  • The ability to work independently and as part of a development or service desk team.
  • Help to train and mentor more junior colleagues.
  • Responsible for synchronising Dev, Test, Training, Pre Prod and Production Environments.
  • BAU support on various priority levels (P1 (High), P2, P3 P4 (Low)) and bug-fixing.
  • Effective time management skills with the ability to work on multiple tasks simultaneously requiring experience with prioritising tasks due to shifting priorities, fluctuating workloads, and deadline pressures.
  • Who we are:

    We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

    What we’ll offer you:

    We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

    Microsoft Dynamics and Power Platform Support Analyst in Birmingham employer: NTT DATA Europe & Latam

    At NTT DATA, we pride ourselves on being an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. Our inclusive culture prioritises continuous learning and development, providing employees with tailored benefits and flexible work options to support their well-being. With opportunities to work across diverse industries and technologies, our Microsoft Dynamics and Power Platform Support Analyst role is perfect for those seeking meaningful and rewarding employment while contributing to projects that genuinely change the world.
    N

    Contact Detail:

    NTT DATA Europe & Latam Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Microsoft Dynamics and Power Platform Support Analyst in Birmingham

    ✨Tip Number 1

    Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

    ✨Tip Number 2

    Show off your skills! Create a portfolio or a GitHub repository showcasing your projects, especially those related to Power Automate and Azure DevOps. This gives potential employers a taste of what you can do.

    ✨Tip Number 3

    Prepare for the interview by practising common questions and scenarios related to troubleshooting and problem-solving. We all know that confidence is key, so role-play with a friend if you can!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.

    We think you need these skills to ace Microsoft Dynamics and Power Platform Support Analyst in Birmingham

    Power Automate
    Azure DevOps
    Power Apps Portal
    Power Apps
    Power BI
    Troubleshooting Skills
    Problem-Solving Skills
    Attention to Detail
    Time Management Skills
    Ability to Work Independently
    Team Collaboration
    Environment Synchronisation
    Bug-Fixing
    Task Prioritisation

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Microsoft Dynamics and Power Platform. We want to see how your skills align with the role, so don’t hold back on showcasing your troubleshooting and problem-solving abilities!

    Show Off Your Technical Skills: Since this role requires excellent technical skills in Power Automate and Azure DevOps, be sure to mention any relevant projects or experiences. We love seeing concrete examples of how you've used these tools to solve problems or improve processes.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can communicate effectively across various clients and industries!

    Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!

    How to prepare for a job interview at NTT DATA Europe & Latam

    ✨Know Your Tech Inside Out

    Make sure you brush up on your technical skills, especially in Power Automate and Azure DevOps. Familiarise yourself with common troubleshooting scenarios and be ready to discuss how you've resolved similar issues in the past.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of how you've tackled complex problems or improved existing solutions. Be ready to explain your thought process and the steps you took to reach a resolution, as this will demonstrate your analytical abilities.

    ✨Understand the Company Culture

    Research the company’s values and their approach to diversity and inclusion. Be prepared to discuss how you can contribute to their inclusive environment and how your personal values align with theirs.

    ✨Practice Time Management Scenarios

    Since the role involves juggling multiple tasks, think of examples where you've successfully managed competing priorities. Be ready to share how you prioritised tasks under pressure and what tools or methods you used to stay organised.

    Microsoft Dynamics and Power Platform Support Analyst in Birmingham
    NTT DATA Europe & Latam
    Location: Birmingham

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    N
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >