Salesforce Technical Lead (Security Cleared)

The team you'll be working with: You'll be working with NTT Data UK&I Salesforce Practice under the Delivery and Governance Sub practice, and joining the Development team for Public Sector / Service Cloud clients!

What you'll be doing:

• Core skills:

• 6+ years of relevant Salesforce Development Experience
• Produce Technical Designs and documentations
• Salesforce Service Cloud and Experience Cloud hands on configuration and administration (inc. lightning page layouts, email / routing, custom object definition, list views, dynamic forms)
• Expertise on Out of the box capabilities of Service Cloud including Entitlements / SLA Management
• Implementation of complex Salesforce Flows
• Knowledge of Salesforce Apex and LWC development
• Git software version control
• Familiar with Salesforce SFDX / Visual Studio Code
• Comfortable with agile delivery with Jira task management
• Experience with Devops Deployment – CI / CD Pipeline

• Ideal / Desired Skills:

• Salesforce Industry Cloud experience
• Salesforce SOQL query language and general object model / reporting awareness
• Advanced Salesforce Apex development experience (inc. defining invocable Flow actions and batch Apex)
• DevOps pipeline implementation and troubleshooting
• AI prompt building experience

What experience you'll bring:

• A proactive, self-starter Technical Lead able to work independently in a team.
• Lead Development Team
• Produce designs when required
• Represent Team on Client calls and conduct client presentations
• Willing able to attend the customer's site in central London if required (though predominantly working remotely)
• Experience of Salesforce Service Cloud - must

Who we are: We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

What we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.