At a Glance
- Tasks: Design and implement innovative ServiceNow Asset Management solutions for clients.
- Company: Join a top global IT services provider with a collaborative culture.
- Benefits: Competitive salary, health benefits, remote work options, and career development opportunities.
- Other info: Dynamic environment with excellent growth potential and Agile practices.
- Why this job: Make a real impact by optimising asset management for leading enterprises.
- Qualifications: Experience in ServiceNow, HAM, SAM, and strong collaboration skills.
The predicted salary is between 51750 - 63250 £ per year.
About NTT DATA Business Solutions NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries.
We combine global reach with local intimacy to provide premier professional Service Now and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development through to business IT outsourcing.
As a Global Elite Partner for Service Now, we bring an added dimension of expertise and excellence to our suite of services, delivering innovative digital transformation solutions to enterprise clients worldwide.
Our award-winning Service Now practice works with organisations across multiple industries, helping them modernise operations, improve service delivery and maximise the value of the Service Now platform.
Job Summary We are looking for an experienced Service Now Technical Consultant specialising in Hardware Asset Management (HAM) and Software Asset Management (SAM) to join our growing Service Now practice.
You will be responsible for designing, implementing and optimising Service Now Asset Management solutions that help customers gain visibility, control costs, reduce compliance risk and improve lifecycle management across hardware and software assets.
Working alongside Solution Architects, Business Analysts and customer stakeholders, you will deliver scalable, best-practice Service Now solutions whilst supporting clients through the full implementation lifecycle.
Key Responsibilities Work closely with Business Analysts and stakeholders to understand business requirements and translate them into scalable Service Now Asset Management solutions.
Design, configure and implement Service Now Hardware Asset Management (HAM) and Software Asset Management (SAM Pro) solutions.
Configure and maintain CMDB relationships to support accurate asset and configuration management.
Implement and optimise Discovery to improve asset visibility and reconciliation.
Configure asset lifecycle processes including procurement, receiving, deployment, transfers, maintenance, retirement and disposal.
Configure software models, software entitlements and licence reconciliation processes.
Implement software licence optimisation and compliance reporting.
Design workflows to automate asset requests, approvals and fulfilment.
Configure integrations with procurement systems, SCCM, Microsoft Intune, Jamf, Tanium and other asset discovery tools.
Support software publisher management including Microsoft, Adobe, Oracle, IBM, VMware and other major vendors.
Develop dashboards and reports to provide visibility into asset health, utilisation, compliance and financial performance.
Produce technical documentation and solution designs.
Support platform upgrades and enhancement activities.
Participate in Agile ceremonies and contribute to continuous improvement initiatives.
Work closely with architects, developers and customer stakeholders throughout project delivery.
Required Skills
ServiceNow Developer (CMDB, HAM & SAM) employer: NTT DATA Business Solutions
At NTT DATA Business Solutions, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. As a Senior SAP SuccessFactors Employee Central Payroll Solution Lead, you will benefit from a flexible home-based working environment, generous holiday allowance, and numerous wellness initiatives, all while having the opportunity to grow your skills in a dynamic and supportive setting.
Contact Details:
NTT DATA Business Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer (CMDB, HAM & SAM)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what NTT DATA Business Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges NTT DATA Business Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at NTT DATA Business Solutions!
✨Direct Apply to NTT DATA Business Solutions
Let's not forget to apply directly through the NTT DATA Business Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Developer (CMDB, HAM & SAM)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at NTT DATA Business Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NTT DATA Business Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at NTT DATA Business Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
