Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and guide ServiceNow solutions to drive customer success and digital transformation.
- Company: Join a top global IT services provider with a collaborative culture.
- Benefits: Enjoy flexible home-based work, generous holidays, and comprehensive health coverage.
- Why this job: Make a real impact by shaping innovative solutions for leading businesses.
- Qualifications: 3-5 years of technical experience and strong consulting skills required.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 48000 - 72000 £ per year.
About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world.
Job Summary: Are you a ServiceNow Architect who is passionate about designing ServiceNow Platform solutions which will drive customer’s business outcomes? This is a technical advisory role which will include establishing and supporting best practices around instance strategy, technical governance, core data, integrations, and the overall technical health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides partner and customer resources to deliver best practices.
This role interfaces with the customer across executive, platform owner, enterprise architects and development teams during the selling, structuring, and implementation phase of the transformation programme. Here at NTT Data Business Solutions, we pride ourselves on creating exceptional client relationships with a ‘one team’ approach to delivery. A successful delivery isn’t just about getting something ‘over the line’; it’s about the programme’s delivery process, the way we engage with our client, and the quality of our product which makes us stand out from the rest. We are not just ‘another supplier’.
Duties/Responsibilities:
- Provide guidance with process design.
- Design, develop, and test automation workflows.
- Develop strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow will enable them on their digital transformation journey.
- Translate business objectives to outcomes and translate into a customer roadmap.
- Be responsible for analysing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives.
- Engage with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems.
- Establish and manage technical governance processes.
- Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.
- Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support.
- Advocate/champion NTT Data Business Solutions advisory and expert services best practices and industry use cases with clients.
- Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimise to achieve customer outcomes.
- Guide a customer down a prescriptive solution design and manage through the technical implementation decision points.
- Define solutions across the platform that align to out of the box capabilities.
- Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates.
The ideal candidate will be:
- Consulting Experience: Management Consulting Experience preferred.
- 3-5+ years’ technical experience.
- Experience working with functional business leaders.
- Experience identifying business objectives and developing outcome-focused roadmaps.
- Experience working with large Consulting/SI organizations.
- Large Program Experience: 5+ years large program experience leading architecture and design.
- Enterprise Architecture Experience: Enterprise Architect role and relevant experience.
- Database, core data design, Security, integrations Experience.
- Achieved a senior level position as an enterprise architect and successful track record in management consulting, focused on technology strategy, governance, data and solution design.
- Demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success from strategic planning functions including business value identification, road mapping, as well as advising and defining successful execution strategies including governance frameworks and managing large enterprise programs.
Benefits: Joining our team comes with a range of enticing benefits designed to support your well-being, career growth, and work-life balance:
- Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively.
- Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation.
- "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year.
- Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary.
- Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%.
- Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
- Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa.
- Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use.
- Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being.
- Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme.
ServiceNow Architect in London employer: NTT DATA Business Solutions
Contact Detail:
NTT DATA Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at NTT DATA. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your past projects and how you've tackled challenges. This is your time to shine and show them why you're the perfect fit for the ServiceNow Architect role.
✨Ask Smart Questions
During interviews or networking events, ask insightful questions about their projects and goals. This not only shows your interest but also helps you understand how you can contribute to their success. Plus, it makes you memorable!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at NTT DATA.
We think you need these skills to ace ServiceNow Architect in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ServiceNow Architect role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Expertise: Don’t just list your qualifications; demonstrate how your past experiences have prepared you for this role. Use specific examples to illustrate your technical governance and advisory skills, as we love seeing real-world applications.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This helps us quickly see your potential!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at NTT DATA Business Solutions
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow platform. Brush up on its features, best practices, and how it integrates with other systems. Being able to discuss specific use cases and your experience with the platform will show that you’re not just familiar but truly knowledgeable.
✨Understand the Client's Vision
Before the interview, research NTT DATA Business Solutions and their approach to digital transformation. Be prepared to discuss how you can help clients achieve their business objectives through ServiceNow. This shows that you’re not just looking for a job, but are genuinely interested in contributing to their success.
✨Prepare for Technical Scenarios
Expect to tackle technical scenarios during the interview. Think about past projects where you’ve had to design solutions or manage governance processes. Be ready to explain your thought process and how you navigated challenges, as this will demonstrate your problem-solving skills.
✨Showcase Your Consulting Experience
Highlight your management consulting experience and how it relates to the role. Discuss specific instances where you’ve acted as a trusted advisor to senior executives, focusing on how you’ve helped shape strategies and drive successful outcomes. This will illustrate your capability to thrive in a consultative environment.
