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- Tasks: Develop and implement innovative ServiceNow solutions while collaborating with a dynamic team.
- Company: Join NTT DATA, a global leader in IT services with a collaborative culture.
- Benefits: Enjoy flexible home-based work, generous holiday allowance, and unique 'Free Fridays' initiative.
- Why this job: Make an impact with cutting-edge technology and enhance your skills in a supportive environment.
- Qualifications: Minimum three years of ServiceNow development experience required.
- Other info: Opportunity for career growth and involvement in exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs.
Job Summary:
Work closely with the Business Analyst to understand and develop the technical solution as detailed in user stories. Adhere to company delivery processes and attend meetings where required. Act in a professional manner at all times and escalate to senior management when necessary. Understand the large scale thinking and approach needed for success of the project.
Duties/Responsibilities:
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.
- Design, develop, and implement ServiceNow applications, modules, and integrations based on business needs.
- Customize ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly.
- Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources.
- Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage.
- Perform ServiceNow platform upgrades, patches, and enhancements in accordance with best practices.
- Conduct thorough testing and debugging of ServiceNow configurations and customizations to ensure system stability and reliability.
- Provide technical support and troubleshooting assistance to end users and administrators as needed.
- Document technical designs, configurations, and processes for knowledge sharing and future reference.
- Stay current with ServiceNow best practices, new features, and industry trends to continuously improve system performance and user experience.
- Collaborate with cross-functional teams, including developers, architects, administrators, and business analysts, to deliver integrated solutions.
- Participate in Agile/Scrum ceremonies, such as sprint planning, backlog grooming, and daily stand-ups, to facilitate project coordination and delivery.
- Proactively identify opportunities for process improvement and automation within the ServiceNow platform to optimize business workflows and increase efficiency.
Required Skills/Abilities:
To be considered you MUST have a minimum of three years ServiceNow development experience. Experience in any of the following ServiceNow modules will be highly favorable: Discovery, Service Mapping, Event Management, Cloud Management, ITSM.
Working pattern:
This is a client facing role requiring direct interaction with client representatives (sponsors, stakeholders, managers and executives and process owners) as well internal delivery teams. Working hours will match client business hours in our Central London based office. There is consideration for some flexibility in working once relationships and project processes have been embedded.
Benefits:
Joining our team comes with a range of enticing benefits designed to support your well-being, career growth, and work-life balance:
- Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively.
- Generous Holiday Allowance: Benefit from 28 days of paid holiday annually, providing ample time for relaxation and rejuvenation.
- "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year.
- Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary.
- Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%.
- Income Protection: Gain peace of mind with our Group Income Protection plan.
- Health and Well-being: Prioritize your health with our comprehensive Private Medical Insurance plan.
- Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use.
- Wellness Initiatives: Take advantage of our cycle to work scheme.
- Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme.
ServiceNow Developer in City of London employer: NTT DATA Business Solutions
Contact Detail:
NTT DATA Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your ServiceNow skills. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for tailored opportunities that suit your skills and aspirations!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
We think you need these skills to ace ServiceNow Developer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Developer role. Highlight your relevant experience and skills, especially those that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: Since this is a technical role, don’t forget to showcase your ServiceNow development experience. Mention specific modules you've worked with and any projects that demonstrate your expertise. We’re keen to see what you can do!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at NTT DATA Business Solutions
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, modules like Discovery and ITSM, and best practices. Being able to discuss these confidently will show that you're not just a developer, but someone who stays current in the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled challenges in previous projects. Think about times when you had to gather requirements or troubleshoot issues. This will demonstrate your ability to collaborate with stakeholders and deliver effective solutions.
✨Get Agile Ready
Since this role involves Agile/Scrum methodologies, be ready to talk about your experience with these processes. Share how you've participated in sprint planning or daily stand-ups, and how you’ve contributed to team dynamics. This shows you can fit into their workflow seamlessly.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s approach to ServiceNow projects or their team structure. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
