At a Glance
- Tasks: Manage resourcing and operations to ensure smooth delivery across the practice.
- Company: Join NTT DATA, a global leader in tech services and innovation.
- Benefits: Flexible work options, tailored benefits, and continuous growth opportunities.
- Other info: Embrace diversity and inclusion while building your professional network.
- Why this job: Be part of a dynamic team making a real impact in a fast-paced environment.
- Qualifications: Strong organisational skills and experience in workforce planning or operations.
The predicted salary is between 30000 - 40000 £ per year.
This role is suited to individuals with a proactive, solution-oriented mindset grounded in a 'the answer is yes, the question is how' approach. The Business Operations Associate plays a key role in enabling effective delivery across the practice through strong resourcing, operational governance, and performance management.
What you'll be doing:
- Resourcing, Capacity & Capability
- Own and manage all BAU resourcing across the practice, including bids, sold work, investment, and pre-sales activity
- Coordinate supply across onshore, offshore/nearshore, and contractors
- Support Practice Leads to ensure demand is qualified and aligned to capacity and career aspirations
- Track recruitment demand and work with recruitment to resolve issues
- Manage utilisation and bench
- Financial Management
- Provide input into monthly forecasting
- Governance & Business Management
- Analyse complex data and provide business insight
- Engage with Finance, HR and other key functions
- Own compliance across systems (e.g. Kimble) and timesheets
- Process & Continuous Improvement
- Develop and implement operational processes
- Operational Support
- Support ad-hoc operational activities
- Support hyper-care and stabilisation activities
What experience you'll bring:
- Strong organisational and coordination capability
- Experience in resourcing, operations or workforce planning
- Ability to interpret data and provide insight
- Stakeholder management across business functions
- Attention to detail and focus on compliance
- Proactive and solutions-focused
Personal Attributes
- Collaborative and adaptable
- Resilient in fast-paced environments
- Strong ownership and accountability
- Clear, structured communicator
Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we’ll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
StudySmarter Expert Advice🤫
We think this is how you could land Workforce Planning Associate
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at NTT America, Inc.!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at NTT America, Inc..
We think you need these skills to ace Workforce Planning Associate
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at NTT America, Inc.. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to NTT America, Inc. and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
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How to prepare for a job interview at NTT America, Inc.
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with NTT America, Inc..
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at NTT America, Inc. will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact NTT America, Inc. and how you would contribute to adapting HR strategies.
