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- Tasks: Manage maintenance and repairs, ensuring service requests are completed on time.
- Company: Global business with a mission to empower local teams and drive change.
- Benefits: Inclusive work environment, growth opportunities, and diverse networks.
- Why this job: Join a team making a real impact while developing your skills in facilities management.
- Qualifications: Proactive, detail-oriented, with good communication and organisational skills.
- Other info: Dynamic role with opportunities for professional development and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
The Skilled Facilities Administrator is responsible for managing more complex general maintenance and repairs within the organization. This role ensures that all maintenance and repair requests received within the organization are carried out in line with the service level agreement. This role may act as an informal team leader as required by the Facilities Manager / Leader.
What you’ll be doing:
- Checks that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
- Provides support with the distribution of and response to all service requests related to the facilities.
- Checks that daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
- Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
- Coordinates routine maintenance and repairs schedule.
- Provides support with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance database.
- Ensures that buildings, offices and equipment are maintained to the required standards and that service levels are met.
- Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
- Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
- Escalates non-performance of internal and external stakeholders to the management.
- Checks all contractor documentation and maintain records such as permits, leases and correspondence on behalf of the business.
- Performs any other relevant tasks as required by management.
What experience you’ll bring:
- Proactive and motivated and can work independently.
- Good knowledge of general hygiene practices.
- Good knowledge of facility layout.
- Good verbal and written communication skills.
- Detail orientated with good organizational skills.
- Excellent knowledge of safety practices.
- Good at time management.
- Ability to work well under pressure.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Ability to coordinate the work of others.
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well‑being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
Skilled Facilities Administrator employer: NTT America, Inc.
Contact Detail:
NTT America, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skilled Facilities Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to facilities administration. Think about how your skills match the job description and be ready to share specific examples of your past experiences.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio that highlights your previous work, including any maintenance schedules or reports you've created. This will demonstrate your attention to detail and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Skilled Facilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of facility management, safety practices, and any relevant organisational skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your proactive approach can benefit us. Don’t forget to mention your ability to work under pressure and coordinate with others.
Showcase Your Communication Skills: Since good verbal and written communication is key for this role, make sure your application is clear and concise. We love candidates who can express themselves well, so don’t hold back on showing off your writing skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at NTT America, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of general maintenance practices and health and safety regulations. Being able to discuss specific examples of how you've managed maintenance requests or ensured compliance with safety standards will show that you're the right fit for the role.
✨Show Your Organisational Skills
Prepare to talk about how you manage your time and coordinate tasks. Bring examples of how you've successfully juggled multiple responsibilities in the past, especially in high-pressure situations. This will demonstrate your ability to keep everything running smoothly.
✨Communicate Clearly
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and professionally. Think about how you can convey complex information simply and effectively, as this will be crucial in your day-to-day interactions.
✨Be Proactive
During the interview, highlight instances where you've taken the initiative to improve processes or resolve issues before they escalated. This proactive mindset is key for a Skilled Facilities Administrator, so make sure to showcase your ability to anticipate needs and act accordingly.
