Salesforce Data Cloud Specialist

The team you will be working with: As part of our continuous growth, we are seeking a Salesforce Data Cloud Specialist to join our Salesforce Practice in London. This role will play a key part in driving data-driven innovations, providing data-driven insights and enabling data-driven decision-making for our enterprise customers.

What you will be doing:

• Serve as the Subject Matter Expert (SME) for Salesforce Data Cloud within NTTDATA UK, offering expert guidance on platform capabilities, use cases, cost estimation, and best practices.
• Collaborate with Salesforce product teams and domain experts to identify opportunities for innovation and future growth leveraging Data Cloud platform.
• Lead the design and implementation of Salesforce Data Cloud solutions for enterprise clients, ensuring alignment with both business objectives and technical requirements.
• Architect and manage complex data models and system integrations to facilitate seamless data flow across multiple platforms and systems.
• Provide technical leadership throughout the project lifecycle, from requirements gathering to final solution delivery, ensuring adherence to best practices.
• Conduct workshops and technical training sessions to promote knowledge sharing and skill development within the team.
• Stay informed about Salesforce Data Cloud advancements and industry trends to continually drive innovation and keep our practice at the forefront.

What experience you will bring:

• Proven experience as a Salesforce Data Cloud Specialist, with in-depth knowledge of Data Cloud components, such as Data Streams, Unified Data Model, Transformations/Insights, Identity Resolution, Segmentation, and Activations.
• Hands-on experience with at least two full lifecycle Salesforce Data Cloud implementations.
• Expert-level understanding of data architecture, data flows, and data integration best practices within Salesforce Data Cloud and the broader Salesforce ecosystem.
• Salesforce Data Cloud Consultant certification is required.
• Strong experience with APIs and third-party integrations, including REST, SOAP, and other protocols.
• Proficiency in ETL tools, data migration, and data cleansing methodologies.
• Moderate to advanced SQL skills, with experience writing complex queries.
• Experience integrating with cloud-based data warehouses/data lakes (e.g., Snowflake, AWS, Databricks, Big Query) and data analytics tools (e.g., Tableau).
• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to thrive in a fast-paced, collaborative environment focused on delivering exceptional solutions.
• Experience with additional Salesforce products like Sales Cloud, Service Cloud, Marketing Cloud, Marketing Personalisation, Loyalty Management, and Commerce Cloud will be good to have.
• Additional Salesforce certifications are desirable, including Marketing Cloud Consultant, Integration Architect, AI Associate, or AI Specialist.
• Familiarity with cloud platforms such as AWS, Azure, and Google Cloud.
• Knowledge of data security and compliance best practices in cloud-based environments.

Who we are: We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

What we will offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.