Solutions Director - Insurance in London

The Sector Solutions Director - Technology will be the senior technology leader within the NTT DATA Insurance team with primary responsibility for delivering technology transformation, enterprise architecture and supporting business development activities for strategic clients in Life Insurance, Pensions and Asset Management sector. The role will provide end-to-end technical leadership to a strategic client of NTT DATA. It includes thought leadership and constructive challenge, ensuring that technology strategy, architecture and delivery remain aligned to client’s business objectives, target operating model, risk appetite and regulatory obligations.

Working across different divisions within the client organisation, the role will connect technology decisions to measurable business outcomes, encourage adoption of the new product-centric operating model and help clients identify and scale opportunities arising from AI, automation, cloud, data, cyber security and emerging technologies. The role will also act as CTO for NTT DATA’s Life & Pensions sub-sector, using market insight and delivery experience to shape propositions, support strategic client conversations and develop new business opportunities.

What you'll be doing:

• Client Technology Leadership: Act as a core member of the NTT DATA account management team for a flagship Insurance client, providing technical direction across transition, transformation and ongoing service evolution. Work with client’s technology leadership, Enterprise Architecture, Product Owners, CISO function and Business Units Technology leaders to define and maintain the target technology vision, architecture principles and transformation roadmap. Ensure consistency and integration across Service Operations, Digital Workplace, Cloud, Infrastructure, Networks, Security, Tech4Tech (Software and tools), Observability, AI and automation. Provide independent technical challenge on investment decisions, delivery priorities, architectural choices, dependencies and transformation risks. Maintain alignment between strategic intent and delivery execution, ensuring that transformation is embedded from the outset rather than deferred until after transition. Represent NTT DATA in relevant executive, architecture, product, innovation and transformation governance forums.
• Client Business Unit Engagement and Thought Leadership: Build trusted relationships across client’s Business Units leadership, understanding their strategies, customer priorities, regulatory requirements and technology needs. Translate business-unit challenges into practical technology opportunities, co-created roadmaps, pilots and scalable services. Bring external insight from NTT DATA’s global practices, research capability, strategic partners and wider insurance client base. Lead horizon scanning across AI, agentic automation, cloud, platform engineering, digital workplace, cyber security, data and emerging insurance technologies. Communicate complex technology topics clearly to executive, business and technical stakeholders, articulating benefits, risks, trade-offs and investment requirements.
• Innovation, Value and Technical Assurance: Lead the identification, prioritisation and governance of innovation initiatives, including use of NTT DATA’s transformation and innovation investments. Establish clear success criteria for pilots and ensure proven capabilities are industrialised, adopted and scaled across the client. Promote reusable architectures, standard patterns and a “design once and well” approach to reduce complexity, duplication and technical debt. Ensure security, operational resilience, sustainability, regulatory compliance and evidence-based assurance are embedded into technical decision-making. Link technology roadmaps to measurable outcomes including cost reduction, service improvement, resilience, adoption, productivity and speed to value.
• Life & Pensions sector related responsibilities: Define and communicate the technology vision and priority themes for NTT DATA’s Insurance sub-sector. Shape differentiated insurance propositions, reference architectures, reusable assets and market-facing thought leadership. Support opportunity qualification, solution strategy, executive client engagement and technical assurance for major pursuits. Connect account insight, global capability, partner ecosystems and market trends to create relevant propositions for insurers. Support the development of pipeline, client relationships and strategic opportunities while maintaining appropriate confidentiality and intellectual-property controls.

Measures of success:

• Clear, adopted and business-aligned target technology roadmap for the assigned client.
• Strong Business Unit engagement, stakeholder confidence and adoption of transformed services within the client.
• Measurable value realised from innovation, AI, automation and technology investment.
• Improved architectural coherence, resilience, security and reduction in technical complexity.
• Growth in qualified business development opportunities, proposition maturity and successful pursuit outcomes.
• CSAT/ Net Promoter Score from client stakeholders.
• Contribution to profitable account growth.

What experience you'll bring:

• Technical expertise in designing and implementing technology programs that includes Infrastructure, Service Management, Cloud, Network, Cybersecurity, Hybrid Cloud and Digital Workplace functions.
• Proven experience in leading enterprise architecture and solution architects and ownership of enterprise-wide technology solution delivery.
• Good understanding of the Life Insurance, Pensions and Asset Management industry sector.
• Strong understanding of working with partners (hyperscalers, ISVs, other SI partners).
• Experience of pre-sales and solution development during sales cycle.
• Strong communication, presentation, and stakeholder management skills.
• A collaborative and proactive approach in a fast-moving, matrix environment.

Preferred Experience:

• Experience of working for IT service delivery companies and managing multiple internal different teams to deliver unified, coherent solution for clients.
• Knowledge of Life Insurance, Pensions and Asset Management industry.
• Leading design and delivery of large-scale enterprise technology solutions.

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognise great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

What we’ll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.