At a Glance
- Tasks: Lead transformative AI programmes and drive impactful change across diverse sectors.
- Company: Join NTT DATA, a global leader in innovative technology solutions.
- Benefits: Enjoy flexible work options, continuous learning, and tailored wellbeing support.
- Other info: Be part of an inclusive culture that values diversity and empowers every team member.
- Why this job: Shape the future of AI while collaborating with brilliant minds on exciting projects.
- Qualifications: 8+ years in programme management with experience in AI and transformation initiatives.
The predicted salary is between 43200 - 72000 € per year.
The team you will be working with: NTT DATA is seeking a senior, delivery-focused AI & Transformation Programme Manager to oversee large-scale complex programmes that combine AI-driven initiatives with broader digital and organisational transformation. This role requires exceptional stakeholder management up to C-suite level, comfort with ambiguity, and the ability to shape, mobilise, and lead multi-disciplinary teams across business and technology functions. In addition to AI-specific initiatives, the role will at times steward non-AI workstreams, ensuring cohesive delivery across strategy, data, technology, change, and governance.
What you will be doing:
- Lead large-scale programmes across both public and private sector clients spanning AI and non-AI aspects, ensuring delivery to scope, timelines, and strategic outcomes.
- Own programme mobilisation, governance, delivery structures, and financial controls across multiple parallel AI and business workstreams.
- Provide authoritative leadership in environments with high ambiguity, shaping direction, clarifying requirements, and enabling decision-making.
- Engage and influence senior stakeholders across client organisations; drive alignment across business, data, engineering, security, and operations functions.
- Develop and maintain delivery plans, tasks, actions and RAID items to ensure structured and consistent delivery execution.
- Represent programme status, risks, strategic decisions, and business impact to executive steering groups.
- Manage RAID across a multi-partner ecosystem, including dependencies between AI and broader transformation initiatives.
- Oversee programme commercials, forecasting, financial governance and vendor/partner management.
- Coordinate delivery across data foundations, ML/GenAI workstreams, operational transformation, and user-centred design.
- Ensure AI use cases are adopted through change management, training, and organisational readiness planning.
- Lead business change strategy, including TOM design, process redesign, capability uplift, and benefits realisation.
- Ensure transformation outcomes land sustainably across operational teams.
- Support compliance with ethical AI principles, data privacy regulations, and service standards.
What experience you will bring:
- 8+ years’ experience in programme management, including leadership of large (£5m+), multi-workstream transformation programmes.
- Proven ability to operate with high ambiguity and drive clarity in fast-evolving environments.
- Demonstrable experience managing C-suite or director-level stakeholder groups.
- Experience leading programmes blending AI, data, engineering, and business-change initiatives.
- Strong commercial management experience, including budget ownership, business case development, contract management, and vendor oversight.
- Proven track record delivering programmes within regulated or complex enterprise environments and leading delivery teams of mixed geographical locations (shores).
- Excellent communication, coordination, and stakeholder management skills.
- Problem-solving mindset with adaptability to fast-changing environments.
Preferred Skills and Experience:
- Knowledge of responsible AI frameworks and ethical considerations in AI deployment.
- Experience delivering GenAI or machine learning programmes.
- Background in transformation across sectors such as public sector, financial services, telecoms, manufacturing, energy and utilities or others.
- Familiarity with AI governance, RAI frameworks, and compliance standards.
- Knowledge of Agile/Scrum and leading Agile teams is an advantage.
- Exposure to agentic AI systems and emerging AI technologies.
- Experience with change management and organisational readiness for AI adoption.
Aptitude:
- Strategic Thinking: Ability to shape programme strategy and influence direction beyond immediate delivery scope.
- Executive presence: comfortable operating at senior levels, able to provide challenge while maintaining strong relationships.
- Outcome Orientation: Focused on business value, not just delivery milestones.
- Technical Translation: Ability to translate technical concepts into business-friendly language.
- Problem Solving: Break down complex problems and shape innovative AI-driven solutions.
- Dealing with Ambiguity: Comfortable navigating uncertainty and shaping direction in evolving environments.
- Collaboration: Strong team player able to work across disciplines and build consensus.
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.
We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA.
What we will offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
AI & Transformation Programme Manager in London employer: NTT America, Inc.
At NTT DATA, we pride ourselves on being an exceptional employer that champions a culture of inclusivity, collaboration, and continuous learning. As an AI & Transformation Programme Manager, you will have the opportunity to lead transformative projects that not only drive innovation but also contribute to meaningful change across various sectors. Our commitment to employee growth, flexible work options, and a supportive environment ensures that you can thrive both personally and professionally while making a significant impact in the world.
StudySmarter Expert Advice🤫
We think this is how you could land AI & Transformation Programme Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their AI initiatives and how they align with your experience. Tailor your responses to show how you can lead their transformation programmes effectively. We want you to shine!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled ambiguity and led teams through complex projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit. And remember, apply through our website for the best chance!
We think you need these skills to ace AI & Transformation Programme Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in AI and transformation programmes. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Stakeholder Management Skills:Since this role involves engaging with C-suite stakeholders, it’s crucial to demonstrate your experience in managing high-level relationships. Share specific examples of how you've influenced decision-making and driven alignment in past projects.
Embrace Ambiguity:This position requires comfort with ambiguity, so don’t shy away from discussing times when you’ve navigated uncertainty. We love to see how you’ve shaped direction and clarified requirements in fast-evolving environments.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at NTT America, Inc.
✨Know Your AI and Transformation Stuff
Make sure you brush up on the latest trends in AI and digital transformation. Be ready to discuss how you've led similar programmes in the past, especially those that involved complex multi-disciplinary teams. This will show your depth of knowledge and experience.
✨Stakeholder Management is Key
Prepare examples of how you've successfully engaged with C-suite stakeholders. Think about specific challenges you faced and how you navigated them. This will demonstrate your ability to influence and align diverse groups towards a common goal.
✨Embrace Ambiguity
Since this role involves high levels of ambiguity, be ready to share instances where you've thrived in uncertain environments. Highlight your problem-solving skills and how you’ve shaped direction when things weren’t clear.
✨Showcase Your Financial Acumen
Be prepared to discuss your experience with budget management and financial governance. Bring examples of how you've overseen programme commercials and vendor management, as this is crucial for the role.
