At a Glance
- Tasks: Design and optimise AI-powered solutions on the Salesforce platform.
- Company: Join NTT DATA, a global leader in tech and innovation.
- Benefits: Flexible work options, tailored benefits, and continuous growth opportunities.
- Other info: Endless opportunities for learning and career growth in a diverse environment.
- Why this job: Be at the forefront of Salesforce AI transformation and make a real impact.
- Qualifications: 3-5 years Salesforce experience and strong problem-solving skills.
The predicted salary is between 53820 - 65780 £ per year.
The team you'll be working with: As part of our continuous growth, we are seeking a skilled Agentforce Technical Consultant to design, build, and optimise AI-powered agent solutions on the Salesforce platform. This role will play a key part in delivering intelligent automation, conversational experiences, and AI-driven workflows using Salesforce Agentforce capabilities. You will work as part of our Salesforce practice within delivery teams to implement scalable, secure, and high-performing solutions while developing deeper expertise in AI, automation frameworks, and emerging Salesforce innovations. This is an exciting opportunity to be at the forefront of Salesforce AI transformation.
Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.
What you'll be doing:
- Design and configure Agentforce agents aligned to business use cases
- Build AI-driven workflows using Flow, Apex, and orchestration tools
- Implement conversational and automation capabilities across Sales and Service use cases
- Configure prompts, grounding strategies, guardrails, and agent behaviours
- Support testing, optimisation, and monitoring of AI agent performance
- Develop custom solutions using Apex, Lightning Web Components (LWC), and declarative tools
- Build integrations using REST/SOAP APIs and event-driven patterns
- Ensure scalability, performance, and adherence to platform limits
- Support CI/CD pipelines and version control best practices
- Collaborate with Solution Architects and Technical Leads on solution design
- Participate in technical design sessions and backlog refinement
- Contribute to effort estimation and sprint planning
- Support documentation and knowledge sharing
- Ensure compliance with security, data privacy, and AI governance standards
- Apply Salesforce and AI best practices to reduce technical debt
- Contribute to reusable frameworks and accelerators within the practice
What experience you'll bring:
- 3–5+ years Salesforce platform development experience
- Experience with Apex, LWC, and Salesforce automation tools
- Exposure to Agentforce, Einstein, AI automation, or conversational solutions
- Strong understanding of data modelling and integration patterns
- Experience working in Agile delivery environments
- Strong problem-solving and analytical mindset
- Salesforce Platform Developer I (required)
- Platform Developer II (desirable)
- Salesforce AI / Agentforce certifications (where applicable)
- Additional cloud certifications (Sales, Service, Experience) beneficial
- Independently delivers well-scoped development tasks
- Demonstrates growing expertise in AI-driven Salesforce capabilities
- Balances declarative and programmatic approaches effectively
- Contributes ideas and innovation within the team
- Shows ambition to grow toward Technical Lead or SME capability
- Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps)
- Experience of JavaScript/Lightning components
- Basic understanding of Apex sharing and security model
- Experienced with Lightning Web Components
- Skills in analyzing and problem-solving issues
- Experience of prioritizing tasks and working to deadlines
- Strong communication, time-management and multi-tasking skills
- Automated testing experience (e.g. Provar, Selenium) - desirable
- Able to understand large / complex systems and both review and pick up existing implementations for in-life enhancement.
- Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we’ll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Agentforce Developer in London employer: NTT America, Inc.
NTT DATA is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Incident Response & Digital Forensics Analysts. With a strong emphasis on employee growth, you will have access to continuous training and development opportunities, allowing you to stay ahead in the rapidly evolving field of cybersecurity. Located in the United Kingdom, you will be part of a global team dedicated to excellence, where your contributions directly impact client security and incident response strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Agentforce Developer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at NTT America, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Agentforce Developer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at NTT America, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at NTT America, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at NTT America, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If NTT America, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
