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- Tasks: Lead complex technology portfolios for Defence clients and ensure exceptional service delivery.
- Company: Join NTT DATA, a global leader in tech services with a collaborative culture.
- Benefits: Enjoy tailored benefits, flexible work options, and continuous growth opportunities.
- Why this job: Make a real impact in Defence while working with cutting-edge technology.
- Qualifications: Proven experience in leading large-scale programmes and strong stakeholder management skills.
- Other info: Be part of a diverse team committed to equity and inclusion.
The predicted salary is between 72000 - 108000 £ per year.
What you'll be doing:
- Leading large-scale, complex, technology portfolios (£30M+) for Defence clients
- Building and maintaining excellent senior client relationships - achieving strong customer satisfaction and feedback
- Consistently delivering exceptional service that meets or exceeds the expectations of our customer and the business, supported by a ‘no surprises’ approach
- Operating across the full delivery lifecycle, including proactive engagement through the pre-sales and sales cycle to ensure that proposals are validated from a delivery perspective and ensuring strong delivery ‘preparedness’
- Leading cross-discipline teams across multiple discrete projects and programmes, including the implementation of structured development and performance management for the team such as objective setting, regular reviews, feedback and training
- Ensuring that established project governance and assurance mechanisms are applied and that accurate reporting and data on programme performance is provided to all relevant stakeholders
- Collaborating closely with Client Partners and senior leadership to drive business growth
- Proactively managing risks, issues and dependencies, controlling change, quality and configuration
- Implementing appropriate KPIs and monitoring/controlling performance to achieve them
- Programme budgetary control and contract financial performance management
- Identification and procurement of suitably qualified and experienced resources in collaboration with internal Service Lines and Practices
- Building a culture within the team of continuous learning and improvement, with demonstrable benefits for our clients and/or business
What experience you'll bring:
- A track record of successfully leading complex programmes and portfolios for Defence clients, with values exceeding £30m and clients at SCS1
- Leading distributed, virtual, teams and ensuring effective collaboration with other, 3rd party, client-side teams
- Advanced stakeholder management, communication, negotiation and conflict management skills
- Highly developed ability to manage multiple project risks dealing with uncertainty, whilst being proactive and forward looking
- Familiarity with delivery methodologies such as Agile, Scaled Agile and MSP
- Strong commercial acumen including strong cost modelling skills and experience with a range of contracting methods
- Strong understanding of public sector procurement and Defence security considerations
- Confident working with central government processes and methods, including the GDS Service Standard and Technical Code of Practice
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Delivery Director - Defence employer: NTT America, Inc.
Contact Detail:
NTT America, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Director - Defence
✨Tip Number 1
Network like a pro! Reach out to your connections in the Defence sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their delivery methodologies and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Showcase your leadership skills during interviews. Talk about your experience managing complex programmes and how you've built strong client relationships. Remember, confidence is key!
✨Tip Number 4
Apply through our website for the best chance at getting noticed. Tailor your application to highlight your relevant experience in Defence and demonstrate your understanding of the sector's challenges.
We think you need these skills to ace Delivery Director - Defence
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with complex programmes, especially in the Defence sector. We want to see how your skills align with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills: As a Delivery Director, you'll be leading teams and managing client relationships. Use your application to demonstrate your leadership style and any successful projects you've led, particularly those involving large budgets or cross-discipline teams.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward language that gets to the point. Avoid jargon unless it’s relevant to the role, and make sure your key achievements stand out.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at NTT America, Inc.
✨Know Your Defence Stuff
Make sure you brush up on your knowledge of the Defence sector, especially around complex programmes and portfolios. Familiarise yourself with key terms like Agile and MSP, as well as public sector procurement processes. This will show that you're not just a fit for the role but also genuinely interested in the industry.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading large teams and managing multiple projects. Think about specific challenges you've faced and how you navigated them. This is your chance to demonstrate your advanced stakeholder management and conflict resolution skills.
✨Be Ready to Discuss KPIs and Performance
Since the role involves implementing KPIs and monitoring performance, be prepared to discuss how you've done this in the past. Bring concrete examples of how you’ve controlled project budgets and ensured financial performance. This will help you stand out as someone who can deliver results.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask insightful questions about their current projects or challenges they face. This shows that you’re proactive and genuinely interested in contributing to their success, aligning with their ‘no surprises’ approach.