At a Glance
- Tasks: Design and implement enterprise-scale Atlassian platforms for Agile delivery and collaboration.
- Company: Join NTT DATA, a global leader in tech services and innovation.
- Benefits: Flexible work options, continuous learning, and tailored wellbeing support.
- Other info: Be part of a diverse team with endless growth opportunities.
- Why this job: Shape the future of tech while making a real impact on businesses.
- Qualifications: Deep knowledge of Atlassian tools and strong consulting skills required.
The predicted salary is between 36000 - 60000 £ per year.
The Atlassian Consultant is responsible for designing, implementing, and governing enterprise‑scale Atlassian platforms that support Agile delivery, DevOps, ITSM and cross‑functional collaboration. This role provides architectural leadership across all Atlassian applications (Jira Software, Jira Service Management, Confluence, Bitbucket, Guard, etc.) and partners with business, product, engineering, and operations teams to design scalable, secure, and performant solutions aligned to organisational goals. The role will also be the solution expert in sales and pre‑sales processes, shaping innovative and pragmatic solutions to customer needs, providing accurate solution estimates, and enabling the wider sales team.
What you’ll be doing:
- Platform Architecture & Solution Design: Design and lead end‑to‑end Atlassian platform architectures (Cloud), ensuring scalability, resilience, and integration with enterprise ecosystems for both new Cloud implementation and migration from Data‑centre and Server versions to Cloud version. Translate business and technology needs into structured platform designs and technical specifications. Lead the design and development of new Atlassian implementation. Lead the end‑to‑end cloud transformation, including developing comprehensive migration strategies, timelines, and resource plans. Act as the primary technical point of contact for all project related activities and resolve technical blockers. Assess current environments (Jira, Confluence, etc.) to define architecture, identify risks, dependencies, potential challenges, and establish mitigation plans. Design scalable, secure, and cost‑efficient solutions, creating architectural documentation including integration flows and data models. Define and enforce governance, best practices, and security measures for configurations, customisations, and user management. Provide technical leadership and mentorship to the team members.
- Governance, Standards & Best Practices: Establish governance frameworks including workflows, work item types, user groups, permissions, automation, naming conventions, and configuration guidelines. Define and enforce guardrails for Marketplace app usage, versioning, and lifecycle management. Ensure compliance with enterprise security, audit, and regulatory requirements. Lead Atlassian Guard implementations to improve security posture using SSO, MFA and centralised user provisioning.
- Integration & Automation: Architect integrations using REST APIs, webhooks, and middleware (e.g., Azure DevOps, ServiceNow, GitLab/GitHub, CI/CD pipelines, identity providers, observability tools, and data platforms). Build reusable automation patterns using Jira automation, ScriptRunner, PowerScripts, or Forge. Guide team members to build agents using Forge.
- Performance, Reliability & Operations: Conduct platform health checks and performance assessments. Define SLAs, monitoring dashboards, incident procedures, and backup/restore mechanisms. Optimise large‑scale instances (10,000+ users, multi‑project environments, large customisations). Lead troubleshooting of complex platform or workflow issues.
- Advisory & Stakeholder Management: Act as the subject matter expert for all Atlassian tools, advising senior stakeholders on platform strategy, licensing models, Cloud Enterprise adoption, and cost optimisation. Drive organisational adoption, coach teams, and guide product owners, administrators, and developers. Facilitate workshops with Agile coaches, engineering leaders, and ITSM/operations stakeholders.
- Delivery Leadership: Lead or oversee Atlassian implementation squads (architects, admins, developers). Provide quality assurance for Atlassian configurations, integrations, and customisations. Contribute to proposal work, pre‑sales, customer roadmaps, and platform assessments.
What experience you’ll bring:
- Deep architecture experience across Atlassian Cloud and/or Data Center platforms.
- Expert‑level knowledge of: Jira Software, JSM, Confluence, Bitbucket, Atlassian Analytics; Advanced Roadmaps, Assets (CMDB), Automation; ScriptRunner / Forge / Connect app frameworks; Marketplace apps (e.g., Xray, BigPicture, Insight/Assets, Tempo).
- Strong understanding of Agile scaling models (Scrum, Kanban, SAFe, LeSS).
- Proven experience architecting integrations via REST APIs, event‑based automation, and identity/security frameworks.
- Experience with CI/CD, DevOps toolchains, and software development lifecycle practices.
Soft Skills:
- Strong consulting, facilitation, and communication skills.
- Ability to lead multi‑disciplinary delivery teams.
- Excellent stakeholder management—including senior leadership and technical teams.
- Comfortable with ambiguity and able to design pragmatic, scalable solutions.
- Ability to communicate with client leaders in the sales process.
- Strong commercial awareness, with the ability to contribute to solution sizing and deal shaping.
- Strong influencing skills, with the ability to tell a clear and persuasive solution story tailored to different audiences.
- Adaptable and comfortable working in ambiguous, fast‑paced pre‑sales environments.
Preferred Qualifications:
- Atlassian Certified Expert (ACE), ACP or equivalent.
- Certifications in Agile, SAFe, ITIL, or DevOps practices.
- Experience delivering solutions for large enterprises (5,000+ users).
- Experience in regulated industries (finance, telecoms, government) is a bonus.
- Experience in sales and pre‑sales activities as part of a consulting organisation is preferred.
Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co‑innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognise great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
What we’ll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Atlassian Consultant employer: NTT America, Inc.
At NTT DATA, we pride ourselves on being a Global Top Employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, we provide tailored benefits that support your wellbeing and flexible work options, ensuring you can thrive both personally and professionally. Join us in a vibrant environment where your contributions are valued, and you have the opportunity to make a meaningful impact on global business and societal challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Atlassian Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the Atlassian community or related fields. Attend meetups, webinars, or conferences to make new contacts and learn about potential job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects with Atlassian tools. This can be a game-changer during interviews, as it gives you a chance to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for the interview by researching the company and its culture. Understand their use of Atlassian products and think about how you can add value. Tailor your answers to reflect their needs and show that you're the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Atlassian Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Atlassian tools like Jira and Confluence. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills:Since this role is all about architecture and solution design, be sure to include specific examples of your technical expertise. Mention any integrations you've worked on or governance frameworks you've established – we love seeing that hands-on experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate clarity, and it helps us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at NTT America, Inc.
✨Know Your Atlassian Stuff
Make sure you brush up on your knowledge of all things Atlassian, especially Jira Software, Confluence, and Bitbucket. Be ready to discuss how you've designed and implemented solutions in the past, and think about specific examples that showcase your expertise.
✨Showcase Your Architectural Skills
Prepare to talk about your experience with platform architecture and solution design. Have a few case studies in mind where you led end-to-end implementations or migrations, and be ready to explain your thought process and the challenges you faced.
✨Demonstrate Your Governance Knowledge
Familiarise yourself with governance frameworks and best practices related to Atlassian tools. Be prepared to discuss how you've established workflows, user permissions, and compliance measures in previous roles, as this will show your ability to enforce standards.
✨Engage with Stakeholders
Since stakeholder management is key, think about how you've successfully communicated with senior leaders and technical teams in the past. Prepare to share examples of how you've influenced decisions and shaped solutions to meet customer needs.
