Specialist, Third Party Management Program Design & Issue and Incident Management in London

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity.

This position will be responsible for leading operational support of the Third Party Management Office (TPMO) within the First Line of Defense to strategize on the areas throughout the lifecycle of Third Party Management Program that are required to be designed, enhanced, and implemented. The Issue and Incident Management Program Lead will be responsible for designing and implementing certain program lifecycle areas; while strategizing to ensure the multi-year program plan is adhered to.

Key Responsibilities:

• Providing strategic thought leadership in designing and operationalizing third party risk management programs.
• Responsible for designing certain enterprise-wide third party risk management processes and managing through roll out and maturity.
• Responsible for designing and periodically reviewing program related artifacts, risk methodologies, service categories and associated risk profile, reporting thresholds etc.
• Responsible for creating gap analysis to identify all potential risks that require the design of risk-mitigating controls.
• Accountable for program documentation including development, periodic review, version control and organized storage for various program documents such as Third Party Management Practice Standard, training materials, desk procedures, etc.
• Accountable for the creation of operating models.
• Accountable for developing training materials, conducting firmwide TPM training and overseeing training performance for the program areas they have designed.
• Monitor regulatory updates that correspond to the assigned area being designed and provide team with guidance on impact of changes in regulatory environment and how to adjust enterprise-wide program to support.
• Responsible for review and prioritization of user specifications for technology enablement and process automations.
• Responsible for managing, designing, and enhancing program activities and mature the program including serving as the TPM Program Subject Matter Expert for technology enablement.

Success candidates will benefit from having:

• Excellent verbal and written communication skills.
• In-depth Functional/Industry Knowledge is required.
• In-depth knowledge of the third-party risk management lifecycle activities.
• Ability to execute risk management strategy development to provide long term planning and managing ongoing risk performance.
• Experience with supporting and/or leading system implementations.
• Analytical and communication skills are required to analyze information and disseminate information.
• Leadership and organizational skills to direct the activities for the multiple business units.
• Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business.
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities.
• Ability to make independent decisions and also to be a team player and effective communicator to ensure that issues are appropriately resolved.
• Confidence and expertise to advise management and the business.
• Ability to use initiative and work unsupervised in a proactive manner.
• Strong organizational skills, a collaborative approach to work, with strong interpersonal skills.
• Demonstrates strong analytical skills with the ability to generate complex reports.
• Highly flexible and adaptable to change in a high demand environment.
• Proficiency in Microsoft Word, Excel, PowerPoint as well as data analytic tools.