At a Glance
- Tasks: Lead and manage innovative change management programs across various business units.
- Company: Join a Fortune 500 leader in wealth management and financial services.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for continuous improvement and career growth in a dynamic team.
- Why this job: Make a real impact by driving change in a globally recognised institution.
- Qualifications: Strong organisational skills and experience in managing complex programmes.
The predicted salary is between 59400 - 72600 £ per year.
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
- Since 1889, we have aligned our efforts with our three guiding
- Principles
- That
Endure: Service, Expertise, and Integrity.
Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
About Northern Trust
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
In our journey to Strengthen Resiliency, Northern Trust has created an Enterprise Change Management (ECM) group comprising of an ECM Governance and Oversight team, Program Management Office (PMO) and Organizational Change Management (OCM) Team.
Together, the Enterprise Change Management (ECM) group will align with industry standards and regulatory expectations - standardizing a risk-based approach, tailoring change capabilities to risk level, centrally providing the change framework and standards, enabling with technology, monitoring standard adherence and tracking performance and outcomes.
An ECM Program Manager will be a part of the ECM PMO and is responsible for the strategy, oversight, governance and execution of the ECM framework on programs and projects that meet the ECM thresholds as determined by the intake process.
As Program Manager, responsibilities include managing scope, schedule, budget and resources via standardized governance frameworks, oversight, risk and dependency management, financial tracking, OKR/KPI monitoring, scope monitoring, and controlled change management processes as well as promoting communication and education.
The Program Manager will collaborate closely with program partners on the specific program/project to which they are assigned, Senior Leadership, and fellow members of the ECM.
This position reports to the Global Practice Lead - Enterprise Change Management group.
Job Description
- Major Duties
- Responsible for creating, driving, and administering ECM program governance program management standards.
Responsible to lead facilitation of ECM solutions to a range of programs/projects across BUs, regions, complexity levels, and verticals.
- Determine benchmarks and measurements of success for each program; utilize information for continuous improvement toward program goals.
- Mobilize teams and drive implementation for designated programs and projects as assigned and as per the appropriate governance standards for the level of complexity and risk.
- Conduct program management with initiative planning design, build and transition for the program
- Track scope, schedule, budget and resources via regular documentation, steering committees, reporting, and communication in the designated frameworks.
- Proactively manage program/project risks and dependencies within the program and across the organization.
- Escalate risks timely and contribute to proposing, deciding, and actioning mitigation strategies.
- Hold teams accountable and perform effective decision making.
- Collaborate with the Organizational Change Management team to ensure proper communication processes are met prior to, during, and after go-live.
- Ensure risk, legal, procurement, compliance and upstream/downstream applications have proper levels of involvement in the program/project.
- Facilitate processes and proper documentation / sign-off is completed per the governance standards.
- Assess budget, track forecast, actuals and Quarterly allocations.
- Proactively escalation observations pertaining to under/over-spending and work to propose mitigation tactics in order to stay within the intended budget.
- Collaborate with Productivity Office to ensure proper data is captured, assess and maintained during Annual and Quarterly Planning.
Assist in monitoring and responding to ECM demands.
- Manage the communication and execution plans to implement new ECM program offerings with broader enterprise.
- Contribute to the continuous improvement on ECM processes, standards, and templates.
- Knowledge
- Excellent organizational and communication skills
- Experience leading complex programs and process with evidence of continuous improveme
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Program Manager, Enterprise Change Management (ECM) in London employer: ntrs
Northern Trust is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets tradition. Employees benefit from a strong focus on professional development, collaborative culture, and comprehensive support for work-life balance, making it an ideal place for those looking to grow their careers in global treasury and liquidity management.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager, Enterprise Change Management (ECM) in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Program Manager, Enterprise Change Management (ECM) at ntrs!
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Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ntrs who’s on the lookout for their next Program Manager, Enterprise Change Management (ECM) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Program Manager, Enterprise Change Management (ECM) role at ntrs!
We think you need these skills to ace Program Manager, Enterprise Change Management (ECM) in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ntrs. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ntrs
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ntrs. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
