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- Tasks: Support and guide on Employee Relations cases, ensuring efficient handling and minimising risks.
- Company: Join a leading Global Consulting firm with a focus on employee relations and HR solutions.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive work environment.
- Why this job: Make a real impact in employee relations while developing your HR skills in a dynamic setting.
- Qualifications: HR background with experience in managing high-volume ER casework is essential.
- Other info: Office days are typically Tuesday and Thursday in South Birmingham; start ASAP.
The predicted salary is between 28800 - 48000 £ per year.
We are recruiting on behalf of our Global Consulting client for an Employee Relations Specialist. This is a permanent role offering hybrid and flexi working. A standard week would include Tues & Thurs in the office, with flexi hours between 7am-9pm. It will be a 40 hour work week. The office is in South Birmingham.
In a nutshell, our client needs you to provide in-depth support and guidance on various Employee Relations cases across their customer’s business, ensuring cases are handled expediently and with regard to minimising cost and litigation risk. You would have a background in HR, with experience managing ER case work including grievances, complaints and other typical ‘high volume’ cases.
Proactively manage live employee relations cases by phone and email, escalated from the Frontline Response Team (FLRT) and other channels, ensuring advice is tailored to be best fit for the assigned client business sector. Case management of various types of case including but not limited to long-term sickness, disciplinary, grievance, client removal, redundancy, capability.
Highlight high risk cases, trends, and management capability issues to ELM, ERTL or People BP as appropriate, for the relevant sector in the client’s business. Coach, guide, and influence client line manager to take the best approach to dealing with employee relations issues. Build strong working relationships with client line manager responsible for undertaking employee relation procedures.
Identify opportunities for policy/procedural improvement and report to Team Lead. Communicate high risk cases/possible PR risks to the ELM. Liaising effectively with other internal departments (payroll, TUPE) and external teams. Support other sectors as required to cover sickness/holidays of colleagues.
Good IT skills – Excel, Word, Outlook, Top desk, SAP. Pragmatic, creative approach to problem solving. Sound knowledge of discrimination law, especially in the area of disability. Previous experience of using SAP and Top desk.
First will be a video conference call, followed by a face-to-face in Birmingham before an offer is made. Start: ASAP - allowing for notice periods. Permanent role, 40 hr week Mon-Fri (flexi hours 7am-9pm) South Birmingham (office days generally Tues & Thurs). Salary: negotiable based on experience.
Technology Specialist - Data Quality employer: Ntrinsic Consulting
Contact Detail:
Ntrinsic Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Specialist - Data Quality
✨Tip Number 1
Familiarise yourself with the specific employee relations issues that are prevalent in the industry you’re applying to. Understanding the nuances of grievances, complaints, and high-volume cases will help you demonstrate your expertise during interviews.
✨Tip Number 2
Prepare examples from your past experience where you've successfully managed employee relations cases. Be ready to discuss how you approached these situations, the outcomes, and what you learned from them.
✨Tip Number 3
Since the role involves liaising with various departments, think about how you can showcase your collaboration skills. Consider preparing anecdotes that highlight your ability to work effectively with different teams, especially in a hybrid working environment.
✨Tip Number 4
Research the company’s culture and values, as well as any recent news related to employee relations. This knowledge will not only help you tailor your responses but also show your genuine interest in the organisation during the interview process.
We think you need these skills to ace Technology Specialist - Data Quality
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in HR and employee relations, particularly in managing high-volume cases.
Tailor Your CV: Customise your CV to reflect your experience with employee relations, case management, and any specific tools mentioned like SAP and Top Desk. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your proactive approach to managing employee relations cases. Mention specific examples of how you've successfully handled similar situations in the past.
Prepare for Interviews: Anticipate questions related to employee relations scenarios and be ready to discuss your problem-solving strategies. Familiarise yourself with current discrimination laws, especially regarding disability, as this knowledge will be crucial.
How to prepare for a job interview at Ntrinsic Consulting
✨Know Your Employee Relations Basics
Make sure you brush up on your knowledge of employee relations, especially around grievances and complaints. Be prepared to discuss specific cases you've managed in the past and how you approached them.
✨Demonstrate Your Problem-Solving Skills
Since the role requires a pragmatic and creative approach to problem-solving, think of examples where you've successfully navigated complex ER issues. Highlight your ability to tailor advice to different business sectors.
✨Familiarise Yourself with Relevant Laws
Understanding discrimination law, particularly regarding disability, is crucial. Be ready to discuss how this knowledge has influenced your decision-making in previous roles.
✨Build Rapport with Interviewers
Since building strong relationships with client line managers is key, show your interpersonal skills during the interview. Engage with your interviewers, ask questions, and demonstrate your ability to connect with others.
