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- Tasks: Drive human-centered design processes and create user journey maps for innovative projects.
- Company: Join a major global System Integration Partner with a focus on collaboration.
- Benefits: Competitive daily rate, 33 days holiday, and hybrid work model.
- Why this job: Make a real impact on user experience in a long-term project.
- Qualifications: Expertise in UX research and service design thinking required.
- Other info: Exciting opportunity for career growth in a dynamic environment.
The predicted salary is between 60000 - 84000 £ per year.
We are seeking an experienced User Experience Service Designer to drive a human-centered design process on a significant long-term project (Dec 2025 - Sep 2026), supporting a major global System Integration Partner. This role is a hybrid position based in the Newcastle-upon-Tyne area.
The Role:
- You will act as the subject matter expert, responsible for framing services, conducting deep research, and ensuring design solutions meet user needs while aligning with complex enterprise business and technical strategy.
- Research & Synthesis: Conduct ethnographic research and synthesize human insights, balancing them against enterprise constraints.
- Facilitation: Lead workshops to gather insights, foster collaboration, and drive team consensus across multiple project streams.
- Visualization: Create user journey maps and develop prototypes to visualize, test, and validate concepts.
- Leadership: Manage team activities, make key design decisions, and provide solutions across multiple teams within the SI partner's delivery framework.
- Testing: Conduct usability testing to gather feedback and iterate on designs.
Essential Expertise:
- Advanced proficiency in User Experience (UX) Research is required.
- Strong practical experience in Service Design Thinking and Design Thinking principles.
- Advanced proficiency in User Research and System Designs within large, complex organizations.
- Proven ability to manage and collaborate effectively across multiple teams and stakeholders.
Contract Snapshot:
- Client Type - Global System Integration Partner
- Duration - 10 Months (Dec 2025 – Sep 2026)
- Location - Hybrid 2 days a week onsite in Newcastle-upon-Tyne
- Daily Rate - £370.59/Day PAYE contract Inside IR35.
- Holiday Entitlement: 33 Days (25 days + 8 Bank holidays)
If you are a User Experience Service Design expert seeking a long-term contract supporting a major System Integration partner in Newcastle-upon-Tyne, apply now!
User Experience Designer in Sunderland employer: Ntrinsic Consulting
Contact Detail:
Ntrinsic Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Designer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone looking for a User Experience Service Designer.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in user experience design. Make sure it’s easy to navigate and showcases your process, from research to final designs. This will help you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by practising common UX design questions. Think about how you would approach ethnographic research or lead a workshop. Being ready to discuss your methods and experiences will show you’re the right fit for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace User Experience Designer in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the User Experience Service Designer role. Highlight your experience in UX research and service design thinking, as these are key to what we’re looking for!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully conducted research, led workshops, or created prototypes. We want to see your expertise in action!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate clarity, especially when it comes to complex design concepts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Ntrinsic Consulting
✨Know Your User Experience Inside Out
Make sure you brush up on your User Experience (UX) principles and methodologies. Be ready to discuss your past projects in detail, especially how you've applied Service Design Thinking and Design Thinking principles. This will show that you’re not just familiar with the concepts but have practical experience.
✨Research the Company and Project
Dive deep into the company’s background and the specific project you'll be working on. Understand their approach to user experience and any recent developments. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Collaborative Scenarios
Since this role involves managing team activities and collaborating across multiple teams, think of examples where you've successfully led workshops or facilitated discussions. Be ready to explain how you gather insights and drive consensus among diverse stakeholders.
✨Showcase Your Prototyping Skills
Bring along examples of your user journey maps and prototypes. Discuss how you’ve used these tools to visualize, test, and validate concepts in previous roles. This will highlight your hands-on experience and ability to iterate based on user feedback.