At a Glance
- Tasks: Ensure safety and security across hospital sites while assisting staff and visitors.
- Company: Join North Tees & Hartlepool Solutions, a supportive NHS-owned company.
- Benefits: Enjoy up to 33 days annual leave, competitive pay, and health initiatives.
- Other info: Full training provided, with excellent career development opportunities.
- Why this job: Make a real difference in a vital role within the healthcare environment.
- Qualifications: No prior security experience needed; just a willingness to learn and grow.
The predicted salary is between 29970 - 36483 £ per year.
Find out about the current vacancies available at the Trust and take the next step in your career with us. North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. North Tees & Hartlepool Solutions provides a range of Estates, Facilities, Supplies and Procurement services to North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.
North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- Excellent performance related bonus scheme
- Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
- Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution (this is above the minimum contribution rate at the present time)
- Night shift working allowances (where appropriate)
- Bank holiday working allowances (where appropriate)
The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions, however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary.
We are seeking a Security Officer to join our team on a permanent basis, working across all North Tees & Hartlepool NHS hospital sites, including the new Clinical Diagnostic Centre (CDC) in Stockton Town Centre. This is a fantastic opportunity to become part of a supportive, inclusive team and play a vital role in helping us provide a safe, high quality and welfare-focused security service within our hospitals.
Full training will be provided, so while Security experience is an advantage, it is not essential. However, applicants must already hold, or be willing to work towards, an SIA Door Supervisor Licence. This role is ideal for someone who is motivated, people-focused and ready to take the next step in their career.
Benefits of working for NTH Solutions include:
- A competitive annual leave allowance (starting at 28 days per year, pro rata) plus bank holidays.
- Enhanced pay for night shifts
- Training and development opportunities to support your personal and professional growth
- A supportive and inclusive workplace
- Access to health and well-being initiatives
As a Security Officer, you will work under the guidance of the Head of Security, while also taking responsibility and using your own initiative during shifts. Your work will make a real difference in keeping staff, patients and visitors safe.
We will provide full role-specific training, but we are seeking someone who has:
- Experience working with the general public
- Excellent communication skills (both written and verbal)
- The ability to remain calm, professional and decisive in fast-paced or challenging situations
- Confidence working both independently and as part of a team
- Strong problem-solving and critical-thinking skills
Main duties of the job include:
- Responding quickly to calls for assistance, including situations involving personal safety, suspected crime or fire alarms
- Monitoring CCTV and reporting or investigating incidents in line with procedures
- Carrying out internal and external patrols of hospital sites, including car parks and buildings
- Managing staff ID badges, access cards and departmental keys
- Writing clear and accurate incident reports on our Inphase reporting system
- Assisting patients, visitors and staff with directions, information and general enquiries
- Recording and managing lost property
- Providing evidence or witness statements where required
- Locking/unlocking buildings and departments on a daily basis.
Qualifications required include:
- GCSE English or equivalent
- Security qualification / licence
Experience required includes:
- Work experience dealing with the general public in customer orientated organisation in a position of trust
- Working as a security officer
Skills required include:
- IT Skills
- Ability to work as part of a team
North Tees & Hartlepool NHS Foundation Trust operates a No Smoking Policy.
If you experience any technical difficulties applying for this post please contact a member of our recruitment team.
Security Officer employer: NTH Solutions llp
NTH Solutions llp is an excellent employer, offering a supportive workplace culture that prioritises employee well-being and development. As part of the outpatient central bookings team, you will enjoy flexible part-time hours while contributing to high-quality patient care at North Tees and Hartlepool NHS Foundation Trust. With various health initiatives and opportunities for growth, this role is perfect for those seeking meaningful and rewarding employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like NTH Solutions llp. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to NTH Solutions llp
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining NTH Solutions llp.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at NTH Solutions llp. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at NTH Solutions llp.
How to prepare for a job interview at NTH Solutions llp
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at NTH Solutions llp.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at NTH Solutions llp.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at NTH Solutions llp.
