At a Glance
- Tasks: Lead the Endoscopy JAG accreditation programme and ensure top-notch patient care.
- Company: Join a leading NHS Trust dedicated to exceptional healthcare and staff support.
- Benefits: Inclusive workplace, health initiatives, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real difference in patient safety and quality improvement.
- Qualifications: Registered Nurse or Senior Clinical Practitioner with Endoscopy experience.
The predicted salary is between 46300 - 52800 £ per year.
The postholder will lead the strategic and operational delivery of the Trust’s Endoscopy JAG accreditation programme, ensuring the service consistently meets nationally defined standards of quality, safety, efficiency, and patient experience. As the Trust’s specialist for JAG Global Rating Scale (GRS) compliance, they will provide expert guidance, oversight, and assurance to clinical and operational teams, supporting the Endoscopy Unit to maintain continuous accreditation and embed a culture of excellence.
Working collaboratively with endoscopy leadership, governance teams, and wider divisional colleagues, the postholder will coordinate all aspects of the accreditation cycle, including evidence collection, service audits, patient experience measures, workforce development, and pathway optimisation. They will lead on the development and implementation of improvement plans, ensuring the service remains aligned with national best practice, regulatory requirements, and Trust priorities. The role requires strong analytical, organisational, and communication skills, with the ability to influence at all levels and drive sustainable service improvement. The postholder will act as a key liaison with JAG, external assessors, and internal stakeholders, ensuring the Trust’s endoscopy services remain safe, effective, and responsive to patient needs.
Main duties of the job
- Lead, coordinate, and oversee the Trust’s JAG accreditation and re‑accreditation processes.
- Ensure the Endoscopy Unit remains fully compliant with all JAG Global Rating Scale (GRS) domains, KPIs, and quality standards.
- Develop and maintain a robust accreditation action plan, ensuring timely progress and escalation of risks.
- Act as the primary liaison with JAG, external assessors, and national endoscopy networks.
Evidence Management & Reporting
- Collate, validate, and submit all required evidence for biannual GRS submissions.
- Lead the preparation and coordination of the 5‑yearly face‑to‑face JAG re‑accreditation visit, including staff briefings, documentation, and service walkthroughs.
- Produce high‑quality reports for governance meetings, highlighting performance, risks, and improvement actions.
- Maintain accurate, up‑to‑date records of all JAG‑related documentation, audits, and quality metrics.
Quality Improvement & Patient Safety
- Promote a culture of continuous quality improvement across the Endoscopy Unit.
- Lead QI projects aligned to JAG standards, patient experience, and service efficiency.
- Support the implementation of national guidance, safety alerts, and best practice recommendations.
- Work closely with clinical leads to ensure safe staffing, training compliance, and competency frameworks.
Operational & Clinical Governance
- Contribute to the operational management of the Endoscopy Unit, supporting service planning and pathway optimisation.
- Participate in clinical governance activities including incident review, risk management, and audit.
- Ensure robust systems are in place for decontamination, equipment safety, and environment monitoring.
- Support workforce development, including training coordination, competency assessment, and staff engagement.
Stakeholder Engagement & Leadership
- Work collaboratively with nursing, medical, managerial, and administrative teams to embed JAG standards.
- Represent the service at Trust‑wide and regional endoscopy meetings.
- Provide expert advice and education to staff on JAG requirements and quality standards.
- Champion patient‑centred care, ensuring patient feedback informs service improvement.
Key Working Relationships
- Matron / Head of Nursing
- Clinical Endoscopy Lead
- Endoscopists and Nursing Teams
- Governance & Quality Teams
- JAG Assessors and National Endoscopy Programme
- Patient Experience Teams
Qualifications
- Registered Nurse or Senior Clinical Practitioner or Senior Administrator, with experience in Endoscopy.
Knowledge
- Detailed knowledge of the JAG accreditation process and Global Rating Scale (GRS).
- Previous experience of successfully achieving JAG accreditation.
Equality, Diversity and Inclusion
Everything we do is shaped by our values: Respect, Support, and Collaborate. At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique. We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs. We are here to support you throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.
Disability
We are a Disability Confident Lead employer. This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process. If you need help with your application, or need the information in a different format, please contact our recruitment team and we will support you.
Right to Work in the UK
The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless they have permission to work via another route. Non UK/RoI candidates wishing to apply can self‑assess the likelihood of obtaining a Certificate of Sponsorship here: Work in the UK - GOV.UK (www.gov.uk). We do not require a ‘Skilled Worker’ visa for all applicants. Those applying for health or social care may be eligible to apply for the Health and Care Worker visa instead.
As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant, which is a promise by the nation to ensure that those who serve or who have served in the UK Armed Forces (and their families) are treated fairly. We recognise that reservists and veterans bring a variety of transferable skills and qualities to our workplace, developed through their military careers. Our commitment to supporting the Armed Forces Community has been recognised through the Armed Forces Covenant as a Silver Employer.
JAG Lead employer: NTH Solutions llp
At North Tees and Hartlepool NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee well-being is reflected in our health initiatives, professional development opportunities, and a culture that values respect and collaboration. Join us in delivering outstanding patient care while advancing your career in a dynamic and rewarding setting across our Trust's locations.
StudySmarter Expert Advice🤫
We think this is how you could land JAG Lead
✨Tip Number 1
Network like a pro! Reach out to current employees at the Trust or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the JAG accreditation process and be ready to discuss how your experience aligns with the role. Confidence is key!
✨Tip Number 3
Show your passion for patient care! During interviews, share examples of how you've improved patient experiences or quality standards in previous roles. It’ll show you’re the right fit for the Trust’s values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace JAG Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the JAG Lead role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous roles; explain how they’ve prepared you for this position. Focus on your experience with JAG accreditation and any relevant quality improvement projects you've led.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. This will help us see your potential quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and shows you're serious about joining our team!
How to prepare for a job interview at NTH Solutions llp
✨Know Your JAG Inside Out
Before the interview, make sure you have a solid understanding of the JAG accreditation process and the Global Rating Scale (GRS). Familiarise yourself with the key standards and recent updates. This will not only show your expertise but also demonstrate your commitment to maintaining high-quality patient care.
✨Showcase Your Leadership Skills
As a JAG Lead, you'll need to coordinate and oversee various teams. Prepare examples of how you've successfully led projects or initiatives in the past. Highlight your ability to influence and engage stakeholders at all levels, as this is crucial for driving service improvement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of specific scenarios where you've had to implement quality improvement measures or manage compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Collaboration and Communication
The role requires working closely with various teams, so be ready to discuss how you foster collaboration and effective communication. Share examples of how you've built relationships with clinical leads, governance teams, and other stakeholders to ensure alignment with best practices and regulatory requirements.
