At a Glance
- Tasks: Lead a team to ensure high-quality patient care and operational excellence.
- Company: Join North Tees & Hartlepool NHS Foundation Trust, dedicated to safe and compassionate healthcare.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Make a real difference in patient experiences while developing your leadership skills.
- Qualifications: Degree or equivalent experience, with strong management and change leadership skills.
The predicted salary is between 46300 - 52800 £ per year.
Find out about the current vacancies available at the Trust and take the next step in your career with us. At North Tees & Hartlepool NHS Foundation Trust, our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.
Job overview
The General Manager will support the Operations Manager/Senior Operations Manager in providing operational leadership, business development and people management for a Clinical Directorate, ensuring high quality patient care is delivered within available resources and in line with University Hospitals Tees overarching strategic objectives. The General Manager will support the Operations Manager/Senior Operations Manager in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance University Hospitals Tees sets itself. The General Manager is expected to act as a change agent and be highly visible to frontline staff, demonstrating strong personal leadership and direction whilst at the same time supporting the building of an effective leadership and management team within the Directorate(s) to ensure organisation sustainability. This role of the General Manager forms part of the Directorate management team and is expected to work with the Operations Manager/Senior Operations Manager in the development and delivery of underpinning Directorate annual operating plans, which should in turn integrate with the Clinical Service overall clinical and business development strategy and overarching University Hospitals Tees strategy.
Main duties of the job
The General Manager will support the Operations Manager/Senior Operations Manager who has responsibility and overall accountability for the day to day performance management of their Directorates, including the management and implementation of strong and effective operational, resource and financial management control processes. The General Manager will provide high calibre, professional management and leadership to the Directorate(s), working with the Operations Manager/Senior Operations Manager, Clinical Directors, Clinical Matrons and clinical teams to develop and implement strategic and operational plans aligned to the overall Centre strategy. The Senior Operations Manager will oversee the administrative functions within the directorates, supporting achievement of key performance targets and ensuring that Standard Operating Procedures are adhered to.
Qualifications
- Degree/Diploma or equivalent experience
- Relevant Masters Level Qualification or equivalent experience
- Leadership training
Experience
- Demonstrable experience in management, including direct line management responsibility
- Experience of successfully managing significant change/project management.
- Thorough understanding of NHS waiting time and access standards
- Experience in capacity and service planning
Equality, Diversity and Inclusion
Everything we do is shaped by our values: Respect, Support, and Collaborate. At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique. We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs. We are here to support you throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.
General Manager employer: NTH Solutions llp
At North Tees & Hartlepool NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to providing high-quality patient care while fostering a supportive and inclusive work environment. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and respect, ensuring that every team member feels valued and empowered to make a difference in the lives of our patients. Join us in a role where your leadership can directly impact the quality of care we deliver, all within a community-focused organisation that prioritises safety and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at North Tees & Hartlepool NHS Foundation Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Trust’s values and recent initiatives. Show us that you’re not just another candidate; demonstrate your passion for high-quality patient care and how you can contribute to their mission.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've successfully managed change or improved team performance. We want to hear about your experiences and how they align with the role of General Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in patient care.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the General Manager role entails. Dive into the job description and highlight key responsibilities and qualifications. This will help us see how your experience aligns with what we're looking for.
Tailor Your Application:Don’t just send a generic application! Make it personal by tailoring your CV and cover letter to reflect the specific skills and experiences that match the job description. Show us why you're the perfect fit for our team at North Tees & Hartlepool NHS Foundation Trust.
Showcase Your Leadership Skills:As a General Manager, strong leadership is key. Use your application to highlight examples of how you've successfully led teams or managed change in the past. We want to see your ability to inspire and drive performance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at NTH Solutions llp
✨Know Your Stuff
Before the interview, dive deep into the North Tees & Hartlepool NHS Foundation Trust's values and mission. Understand their commitment to patient care and how your experience aligns with their goals. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership. Prepare examples from your past where you've successfully led teams or managed change. Highlight how you fostered a culture of accountability and high performance in your previous roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, especially related to operational challenges or patient care improvements. Think through potential scenarios beforehand and outline your thought process on how you would approach them.
✨Emphasise Collaboration and Inclusion
The Trust values respect and collaboration. Be prepared to discuss how you’ve worked with diverse teams and promoted an inclusive environment. Share specific instances where you supported equality and diversity in your management style.
