At a Glance
- Tasks: Join our team as a Facilities Assistant, supporting patient care and hospital operations.
- Company: Be part of North Tees & Hartlepool Solutions, an NHS-owned company dedicated to quality care.
- Benefits: Enjoy competitive pay, flexible hours, generous leave, and a supportive work environment.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Make a real difference in healthcare while gaining valuable experience and skills.
- Qualifications: No prior experience needed; just bring your communication skills and a positive attitude.
The predicted salary is between 22430 - 27414 £ per year.
Find out about the current vacancies available at the Trust and take the next step in your career with us.
Main area: Facilities Assistant
Grade: NHS AFC: Band 2
Contract: Permanent, 37.5 Hours Full time, Flexible working (Working on all areas within the Portering Department, including Tugs. Nights, Weekends)
Job ref: 345-NTHS8190840
Site: University Hospital of North Tees
Town: Stockton on Tees
Salary: £25,272 Pro rata per annum
Salary period: Yearly
Closing: Today at 23:59
North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS. North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions.
As an employee in the company you will benefit from:
- Excellent performance related bonus scheme
- Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
- Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution
- Night shift working allowances (where appropriate)
- Bank holiday working allowances (where appropriate)
The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions; however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary.
We are seeking Porters to join our team, working at our North Tees hospital site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, customer orientated Portering service working within our hospitals. Full training will be provided, so previous experience is not essential, and this will be a great role for someone looking for the next step in your career. (Please note this position is to cover as and when needed to support the service, working across the 7 days including nights)
Main duties of the job:
- Responsible for the movement of patients by bed/trolley/wheelchair between Wards and Departments
- Collection and Delivery of laundry, pharmacy boxes, bedding and furniture throughout the hospital
- Exchange of medical gas cylinders
- Collection and Delivery of specimens, blood bags and medical records
- Cleaning of wheelchairs and trolleys after every use
- Potentially provide driver cover for vehicles including vans and the shuttle bus, and hospital tugs
What are we looking for?
- Previous experience of working with the general public
- Excellent communication skills, both written and verbal
- Ability to work autonomously, using own initiative, as well as part of a team
- Able to work in a fast-paced environment, where quick thinking skills are essential
NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services. Our main priority is to provide safe and high quality care to our patients every day.
We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do. We are looking to employ honest, dedicated individuals to join our team.
Detailed job description and main responsibilities:
- Maintain good working relationships with all staff
- Ensure that all working procedures and practices are complied with at all times, including Trust and departmental policies
- Handling of items above 15kg when performing Portering Duties
- Maintain a clean, tidy and hygienic appearance, ensuring the full uniform is worn at all times, and other personal protective clothing when necessary
- Overall providing excellent standards of service in a variety of environments to one exceptional standard
As part of this varied role you may be asked to work in any of our operational services, including Portering, Domestics, Deep Cleaning and Infection control, Catering, Sterile Services, etc. The location of which will also vary.
Experience:
- Customer Care Skills
- Experience with NHS Specific Role
North Tees & Hartlepool NHS Foundation Trust operates a No Smoking Policy.
If you experience any technical difficulties applying for this post please contact a member of our recruitment team.
The details in the Monitoring Information section of your application will be used for monitoring our recruitment process and will not be seen by the interview panel. The information you give will be treated in the strictest confidence.
To meet its commitment to promoting equality of opportunity, the Trust’s policy is that individuals will be recruited, trained and promoted according to ability and job requirements only.
Disability: The Trust gives full and fair consideration to applications for employment received from disabled people. We are a “Positive about Disabled People” employer.
As a supporter of the Armed Forces and an employer of Reservists, North Tees and Hartlepool NHS Foundation Trust are proud to be a signatory of the Armed Forces Covenant.
Facilities Assistant (Porters) employer: NTH Solutions llp
NTH Solutions llp is an excellent employer, offering a supportive workplace culture that prioritises employee well-being and development. As part of the outpatient central bookings team, you will enjoy flexible part-time hours while contributing to high-quality patient care at North Tees and Hartlepool NHS Foundation Trust. With various health initiatives and opportunities for growth, this role is perfect for those seeking meaningful and rewarding employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant (Porters)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NTH Solutions llp. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to NTH Solutions llp
Don't be shy about reaching out to NTH Solutions llp directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facilities Assistant (Porters)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NTH Solutions llp and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at NTH Solutions llp
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
