Global Head of Food & Beverage in London

• About Nteractive
• About Nteractive
• Nteractive

, we design and deliver world-class experiential, event, and conference solutions that connect brands with people in powerful, meaningful ways.

We partner with some of the world’s most influential organizations to create large-scale, high-impact global programs — from flagship conferences and destination events to complex, multi-market activations.

Our work blends strategy, creativity, technology, and flawless delivery to produce experiences that truly move audiences.

Our success is built on our people.

We are a collaborative, ambitious, and values-driven agency that invests in talent, encourages innovation, and empowers our teams to take ownership and make a real difference.

We believe in long-term partnerships, exceptional client service, and continuously raising the bar in everything we do.

As we continue to evolve our approach to experience architecture, we’re looking for an experienced Global F&B Strategy Lead to shape and lead our global Food & Beverage strategy.

The Role

This is a senior strategic role responsible for shaping how F&B is conceived, designed and delivered across Nteractive’s global programmes.

You’ll act as a trusted strategic advisor to Client Services, project teams and clients, translating event objectives, audience insight, cultural considerations and budget parameters into distinctive, high-performing F&B experiences.

The ambition is to move F&B beyond an operational necessity and establish it as a strategic platform for engagement, behaviour change, brand storytelling and measurable client value.

You’ll combine hospitality expertise, creativity, commercial thinking, supplier partnerships, data and operational excellence to create F&B experiences that help people connect, collaborate, thrive and remember.

• What you'll be doing
• Global F&B Strategy & Experience
• Own and evolve Nteractive’s global F&B strategy and framework, setting the principles, quality standards, supplier expectations, planning tools and governance processes that define our approach across regions.
• Develop strategic F&B approaches for key accounts and major programmes, considering audience, client objectives, brand positioning, cultural context, sustainability, budget and operational feasibility.
• Position F&B as an integral part of the wider guest and event experience from the earliest stages of planning.
• Lead F&B innovation across the business, identifying emerging trends, supplier developments, service models and creative approaches that differentiate Nteractive’s offer.
• Use audience feedback, consumption patterns, data and post-event insight to inform future programme design and continuous improvement.
• Client Consultancy & Commercial Strategy
• Act as the senior F&B partner to Client Services, Account Directors and project teams, providing consultancy during brief development, proposals and client planning conversations.
• Advise senior clients and stakeholders on F&B strategy, experience design, commercial trade-offs and programme improvement.
• Define the commercial approach to F&B across key programmes, balancing guest experience, client ambition, budget, supplier value, margin and long-term account development.
• Build strong relationships with clients, venue culinary teams and suppliers across regions.
• Ensure F&B recommendations are both creatively ambitious and commercially viable.
• Leadership & Delivery
• Provide senior direction to the global F&B team, ensuring delivery aligns with programme objectives, client expectations, budgets, operational requirements and Nteractive standards.
• Lead, coach and develop the global F&B team, empowering individuals to take ownership and grow their capability.
• Ensure F&B Directors and the wider team have the tools, templates, processes and operational documentation required to deliver consistently against the global framework.
• Ensure the global F&B team translates strategic direction into memorable, high-quality experiences across complex programmes.
• Maintain a high-quality global freelance F&B network, ensuring the right skills, training, tools and local knowledge are available across regions.
• Supplier, Partner & Sustainability Strategy
• Oversee supplier and venue partner strategy, ensuring relationships and contracts deliver value for money, quality and reliable delivery.
• Work with the team to negotiate and scrutinise supplier agreements and commercial terms.
• Shape Nteractive’s approach to sustainable and responsible F&B, including local sourcing, waste reduction, dietary inclusivity and carbon-conscious choices.
• Identify new suppliers, service models and culinary partnerships that enhance the client and audience experience.
• Cross-Functional Collaboration
• Work closely with Client Services, Production, Creative, Registration, Technical and Data teams to ensure F&B is fully integrated into the wider event experience.
• Create strong feedback loops between strategy, delivery and post-event insight.
• Identify opportunities to improve processes, standards, tools and ways of working across the global F&B function.
• What you will bring

We’re looking for an experienced hospitality and F&B leader who combines strategic thinking, creative ambition, commercial acumen and operational expertise.

• You’ll Ideally Bring
• Significant experience in F&B, hospitality or catering, with a background such as chef, catering manager or equivalent senior hospitality experience.
• A catering/hospitality degree or equivalent professional experience.
• Proven experience developing F&B, hospitality or guest experience strategies for large-scale, complex or multi-region events.
• Significant leadership and project management experience within an events or hospitality environment.
• Experience advising senior clients and stakeholders on F&B strategy, experience design and commercial decisions.
• A strong understanding of how F&B contributes to brand experience, audience engagement, sustainability, operational efficiency and commercial value.
• Strong financial and business acumen, including budgeting, forecasting and contract management.
• Excellent supplier and venue relationship management skills.
• Experience using data and analytics to identify trends, understand behaviours, support forecasting and drive continuous improvement.
• Advanced Excel skills and strong general ICT capability.
• Excellent logistical and operational management skills.
• A proven track record of delivering high-quality, customer-focused services.
• Strong communication and presentation skills, with the confidence to influence and challenge constructively.
• The ability to work at pace, manage competing priorities and remain calm under pressure.
• A collaborative, motivated and solutions-focused approach to leadership and client service.
• Why you'll love working here
• Shape the global F&B strategy for an ambitious international events and brand experience agency.
• Help redefine F&B as a strategic part of the overall event experience.
• Work with leading global brands and complex, high-profile programmes.
• Influence clients and senior stakeholders through strategic hospitality expertise.
• Lead and develop a talented global F&B team.
• Build relationships with leading culinary, venue and hospitality partners around the world.
• Work collaboratively across Creative, Production, Client Services, Technology and Event Services.
• Bring new ideas, innovation and insight into a growing global business.
• Travel internationally and work across diverse markets and cultures.

If you’re passionate about hospitality and believe F&B can be so much more than a service — if you see it as a powerful tool for experience, engagement, storytelling and commercial value — we’d love to hear from you.

Join Nteractive and help us shape the future of F&B experiences globally.

Benefits

• 33 days annual leave (including Bank Holidays)
• Hybrid working with flexibility
• Pension Scheme (5% employee / 3% employer contribution)
• Private Medical Insurance & Cash Plan
• Life Insurance
• Enhanced Maternity Pay
• Wellbeing & Inclusion initiatives (including EAP)
• Birthday Day Off
• Summer Hours
• Volunteering Day
• Rewards & Recognition incentives
• Generous Employee Referral Scheme
• Other Requirements
• Ability to work from the Staines office with hybrid flexibility
• Quiet home working environment with reliable broadband (minimum 25MB download / 5MB upload)
• Willingness and ability to undertake international travel throughout the year.
• Expected travel requirement of approximately 25–30% of working time. For further details contact
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