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- Tasks: Support internal systems to ensure smooth operations for client-facing teams.
- Company: Nteractive creates extraordinary experiences for top global brands through innovative campaigns.
- Benefits: Enjoy 33 days of annual leave, flexible hybrid work, and wellness initiatives.
- Why this job: Join a collaborative culture focused on creativity, development, and making a real impact.
- Qualifications: 2+ years in business systems support, strong Microsoft Office skills, and experience with SaaS tools required.
- Other info: Diversity is valued; we encourage applications from underrepresented backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: Hybrid UK
Employment Type: 6 month FTC, Full-time
At Nteractive, we bring experiences to life. Whether it’s global events, internal communications, or transformative campaigns, we help some of the world’s biggest brands connect with their people in extraordinary ways. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients.
We’re looking for a detail-oriented Business Systems Support professional to join our operations team. This role is all about enabling the smooth running of our internal systems so our client-facing teams can deliver their best work—every time.
What You’ll Be Doing
- As our Business Systems Support, you’ll be the go-to person for keeping the backbone of our business – our internal systems – running efficiently.
- You’ll work across platforms like SharePoint, Monday.com, SkillsWorkflow, Timely, oneXRM and others to maintain data accuracy, user access, and support across departments.
Key Responsibilities Include
- Managing user access, roles, permissions and licenses across multiple systems
- Monitoring workflows, data feeds, and reporting anomalies
- Supporting onboarding/offboarding of team members and contractors
- Maintaining documentation, templates and How To guides as systems evolve
- Providing support to internal teams and raising vendor tickets where required
- Ensuring system records are complete and up to date for compliance and performance
- Collaborating with departments to improve system use and resolve issues quickly
What You Will Bring
- At least 2 years of experience in a business systems or operations support role
- Strong skills in Microsoft Office 365, particularly Excel
- Experience working across a range of SaaS tools (e.g. SharePoint, Monday.com, Timely, SkillsWorkflow)
- A proactive approach to solving problems and spotting data inconsistencies
- Excellent communication skills and the confidence to liaise across teams
- High attention to detail and an ability to stay organised while managing multiple systems
- Comfortable working independently in a hybrid/remote setting
Why you’ll love working here
- A genuinely supportive and collaborative culture where people come first
- A flexible hybrid model – minimum of 2 days per month in the office, more if required
- An inclusive, down-to-earth team with a passion for creativity and operational excellence
- Opportunities to learn and grow, with a clear focus on development and wellbeing
Benefits
- Annual leave – 33 days inc. Bank holidays
- Summer Hours
- Pension (5% employee, 3% employer)
- Wellbeing & Inclusion Initiatives including access to an EAP
- Enhanced Parental Pay
- Rewards & Recognition incentives
- Volunteering Day
- Private Medical Insurance & Cash Plan
- Generous Talent Referral Scheme
- Life Insurance
- Birthday vouchers
- Eyecare vouchers
If you’re ready to help power the systems that make big ideas happen, we’d love to hear from you.
We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.
Business Systems Support employer: Nteractive
Contact Detail:
Nteractive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Support
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as SharePoint and Monday.com. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved issues in previous roles. Be ready to discuss specific scenarios where you improved system efficiency or data accuracy.
✨Tip Number 3
Network with current or former employees of Nteractive on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application.
✨Tip Number 4
Prepare thoughtful questions about the role and the company's internal systems during your interview. This demonstrates your genuine interest in the position and helps you stand out as a proactive candidate.
We think you need these skills to ace Business Systems Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business systems or operations support. Emphasise your skills with Microsoft Office 365 and any SaaS tools you've used, such as SharePoint or Monday.com.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and how your background aligns with them.
Showcase Problem-Solving Skills: Provide examples in your application of how you've proactively solved problems or improved processes in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
Highlight Communication Skills: Since the role requires liaising across teams, include examples of how you've effectively communicated in past positions. This could be through collaboration on projects or training team members.
How to prepare for a job interview at Nteractive
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as SharePoint and Monday.com. Be prepared to discuss your experience with these tools and how you've used them to improve efficiency in previous roles.
✨Showcase Problem-Solving Skills
Highlight examples from your past where you've proactively identified and resolved issues within business systems. This role requires a keen eye for data inconsistencies, so be ready to share how you approach problem-solving.
✨Emphasise Communication Abilities
Since the role involves liaising across teams, demonstrate your excellent communication skills. Prepare to discuss how you've effectively collaborated with different departments to enhance system use and resolve issues.
✨Demonstrate Attention to Detail
Given the importance of maintaining accurate records and compliance, provide examples that showcase your attention to detail. Discuss how you stay organised while managing multiple systems and tasks.
