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- Tasks: Lead and manage cleaning operations, ensuring top-notch service delivery.
- Company: Join a market-leading facilities services business known for excellence.
- Benefits: Enjoy a competitive salary, bonuses, and career growth opportunities.
- Why this job: Make a real impact on facility cleanliness and safety in a supportive environment.
- Qualifications: Experience in managing teams; ILM L3 and IOSH Managing Safety preferred.
- Other info: Hands-on leadership approach required; must comply with health and safety regulations.
Apply below after reading through all the details and supporting information regarding this job opportunity.
Bristol ÂŁ38,000 and Bonus
Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business? Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for an Operations Manager to lead their diverse portfolio of operations in the Bristol area.
As the Operations Manager, you are responsible for ensuring the professional management of customer site(s) for the services we provide. You will work collaboratively with your teams to ensure we keep our customer promises and do so to the highest possible standard. In doing so you will ensure all Site Supervisors, Team Leaders and Operatives within your responsibility are aware of duties and provide services to the best of their capabilities.
Responsibilities
- Responsible for managing, evaluating, motivating, and monitoring staff performance using the leadership principles.
- Work to a strict department budget to deliver outstanding, but efficient performance in your areas of responsibility.
- You will help achieve and exceed revenue targets by cross selling of additional services.
- You will help achieve and exceed contract profit targets through meticulous financial control of spending.
- Develop new business that supports the department's strategic growth.
- Deliver effective team management coordinating multiple resources across varying locations.
- You will lead & motivate field-based teams in your area of responsibility to ensure efficient operations for our customers.
- Demonstrate and implement robust practices that are proportionate and in line with the companies Policies & procedures with the support of People & Practices and HSEQ.
- Work in collaboration with the Senior Operations Manager to ensure ultimate customer satisfaction.
- Ensure quality standards are met through regular audits and inspections using the company’s digital tools.
- You will provide feedback to your Senior Operations Managers to allow fluid customer communication.
- Recruit, onboard & train new starters providing them with the best possible knowledge to excel in their roles.
- Comply with current Health & Safety Regulations, Policies including lawful Insurance provisions as well as assist in the implementation of new systems.
- Initiate and develop positive solutions to any challenges.
- Adopt a “hands on” approach where required, therefore leading by example.
- Ensure scheduling, wages and budgets are processed correctly and in line with management instruction.
- Assist with implementation of new contracts by leading the implementation project as directed by Senior Operations Manager and or assist with handover of contracts to new supplier.
Candidate requirements
- Experience in managing people and staff.
- ILM L3 desirable.
- IOSH Managing Safety Required within first 12 months and you must demonstrate exemplary knowledge of Health & Safety in the workplace.
- Thorough knowledge and competence O365.
- Excellent understanding of cleaning processes and systems.
- Can demonstrate an ability to communicate with clients both through appropriate face-to-face relations but also via textual communications.
What’s in it for you?
- Competitive salary range of ÂŁ38,000 + Bonus.
- Opportunity to work with a market-leading facilities services business.
- Career growth and development prospects.
- A supportive and collaborative work environment.
- The chance to make a real impact on facility cleanliness and safety.
If you are a proactive, results-oriented individual with a passion for maintaining clean and safe environments, we invite you to apply for this exciting Operations Manager position. Join our team and contribute to our mission of delivering excellence in facility services.
Operations Manager - Bristol employer: NTER TALENT
Contact Detail:
NTER TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Bristol
✨Tip Number 1
Familiarise yourself with the specific cleaning processes and systems mentioned in the job description. Understanding these will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare examples of how you've successfully managed teams and improved performance in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them, as this aligns with the responsibilities of the Operations Manager.
✨Tip Number 4
Research the latest trends in facilities management and cleaning services. Being knowledgeable about industry standards and innovations can set you apart from other candidates and show your enthusiasm for the field.
We think you need these skills to ace Operations Manager - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management and operations. Emphasise your leadership skills, budget management, and any specific achievements that align with the responsibilities of the Operations Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for excellence in facilities management. Mention specific examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, such as ILM Level 3 and IOSH Managing Safety. If you have experience with O365 or knowledge of health and safety regulations, make sure to include these details as they are crucial for the role.
Showcase Communication Skills: Demonstrate your ability to communicate effectively with clients and team members. Provide examples of how you've maintained strong relationships and resolved challenges in past positions, as this is key for the Operations Manager role.
How to prepare for a job interview at NTER TALENT
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've motivated and managed staff in the past. Highlight any specific achievements that demonstrate your ability to lead effectively.
✨Understand the Company’s Values
Research the facilities services business and understand their commitment to excellence and customer satisfaction. Be ready to explain how your personal values align with theirs and how you can contribute to maintaining their high standards.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and achieving profit targets, be prepared to discuss your experience with financial control. Bring examples of how you've successfully managed budgets or improved profitability in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to implement solutions or improve processes, especially in relation to health and safety regulations or team management.
