At a Glance
- Tasks: Lead live operations team and drive performance in a fast-paced environment.
- Company: Ambitious tech company reshaping same-day delivery operations.
- Benefits: Competitive salary, clear progression opportunities, and a dynamic work culture.
- Other info: Join a growing business with a focus on technology and innovation.
- Why this job: Make a real impact on service delivery and customer experience.
- Qualifications: Experience in operational leadership and a passion for developing teams.
The predicted salary is between 50000 - 60000 £ per year.
We're partnering with an ambitious, technology-led business that's reshaping same-day and final-mile operations. As they continue to grow, they're looking for a Senior Live Operations Manager to lead their live operations team and help build a high-performance culture.
It's a hands-on leadership position where you'll drive operational performance, lead from the front and make real-time decisions that directly impact service delivery and customer experience.
- Driving KPIs including SLA performance, on-time delivery and operational productivity
- Coaching and developing shift-based operational teams
- Using operational data to identify trends and drive continuous improvement
- Transport or network control
You'll be a hands-on leader who thrives under pressure, is passionate about developing people, and enjoys using data to improve performance.
Join a fast-growing, technology-driven business with clear progression as the business continues to scale. If you're ready for your next challenge and want to play a key role in a growing business, we'd love to hear from you.
HEAD OF PERFORMANCE BUSINESS AND OPERATIONS in Manchester employer: Nter Talent
Join a dynamic and innovative technology-led company in Manchester that is at the forefront of reshaping same-day and final-mile operations. As an employer, we pride ourselves on fostering a high-performance culture where hands-on leadership and employee development are paramount, offering clear progression opportunities as we scale. With a focus on operational excellence and a supportive work environment, this is an exciting opportunity for those looking to make a meaningful impact in their careers.
