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- Tasks: Install, troubleshoot, and maintain advanced robotic systems across the UK and Ireland.
- Company: Join a global leader in innovative packaging automation solutions.
- Benefits: Enjoy remote work flexibility, professional growth, and international exposure.
- Why this job: Be part of a supportive team that values innovation and technical problem-solving.
- Qualifications: Background in Mechatronics or Electronics with 3 years of hands-on experience required.
- Other info: Travel opportunities include training visits to Germany.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (with travel across the UK & Ireland)
Employment Type: Full-time, Permanent
Overview: Join a well-established, innovative leader in the field of advanced packaging automation. This global company is renowned for delivering cutting-edge robotic and mechatronic solutions to some of the world’s leading manufacturers. As part of their ongoing growth, they are seeking a highly motivated Field Service Engineer to join their UK-based team. This is a remote position with frequent travel across the UK and Ireland, supporting a wide range of high-tech robotic machinery and automation systems.
Key Responsibilities:
- Install, commission, troubleshoot, and maintain sophisticated robotic equipment including pick-and-place systems, tray loaders, case erectors, flow-wrappers, sealing machinery, and thermoforming applications.
- Diagnose and repair complex systems involving PLCs, servo drives, PC-based controls, mechanical components, and pneumatics.
- Provide proactive and reactive service support at customer sites, ensuring optimal performance of automation equipment.
- Deliver training to customer operators and maintenance personnel on the proper use and upkeep of equipment.
- Act as a trusted technical advisor by identifying opportunities for improvement, upgrades, or additional solutions, and communicating these to the technical management team.
- Maintain strong, professional relationships with customer contacts to ensure high levels of satisfaction and support.
- Represent the company with professionalism, delivering clear and effective communication in all client interactions.
- Participate in occasional overseas training and support visits, primarily to the company’s headquarters in Germany.
Skills & Experience Required:
- A background in Mechatronics, Electronics, or a related field.
- A minimum of 3 years’ hands-on experience in the service or manufacturing of packaging machinery or automation systems.
- Experience with robotic systems is highly desirable.
- Solid working knowledge of servo drives, PLCs, and PC-based control systems.
- Strong analytical and problem-solving abilities, with a passion for technical troubleshooting.
- Ability to work independently while being a collaborative team player.
- Excellent communication skills, both written and verbal.
- Customer-focused mindset with the ability to build strong rapport on-site.
- Flexible and adaptable approach to new challenges and technologies.
- Innovative thinker who enjoys solving complex problems and contributing ideas.
- Full, clean UK driving licence and eligibility to work and travel within the UK and Europe.
What’s in it for you?
- Work with a globally respected technology leader.
- Be part of a forward-thinking and supportive team.
- Opportunities for professional growth and international exposure.
Field Service Engineer - Robotics / Mechatronics employer: NTER TALENT
Contact Detail:
NTER TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Robotics / Mechatronics
✨Tip Number 1
Familiarise yourself with the latest advancements in robotics and mechatronics. Being knowledgeable about cutting-edge technologies will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can lead to valuable insights and job opportunities that may not be advertised publicly.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to robotic systems and automation. Demonstrating your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during interviews. As a Field Service Engineer, maintaining strong relationships with clients is crucial, so be ready to discuss how you've successfully managed client interactions in the past.
We think you need these skills to ace Field Service Engineer - Robotics / Mechatronics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mechatronics, robotics, and automation systems. Emphasise any hands-on experience with packaging machinery and your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your customer-focused mindset. Mention specific examples of how you've successfully diagnosed and repaired complex systems in the past.
Highlight Relevant Skills: In your application, clearly outline your knowledge of PLCs, servo drives, and PC-based control systems. Include any training or certifications that demonstrate your expertise in these areas.
Showcase Communication Skills: Since the role requires excellent communication, provide examples of how you've effectively communicated technical information to clients or team members. This could be through training sessions or client interactions.
How to prepare for a job interview at NTER TALENT
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with robotic systems and automation technologies. Highlight specific projects where you've installed, troubleshot, or maintained complex machinery, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Abilities
Expect to face technical scenarios during the interview. Practice articulating your thought process when diagnosing issues with PLCs, servo drives, or mechanical components. This will show your analytical skills and how you approach challenges in real-time.
✨Emphasise Communication Skills
Since the role involves training customer operators and maintaining professional relationships, be ready to provide examples of how you've effectively communicated complex technical information to non-technical audiences. This will highlight your ability to be a trusted advisor.
✨Express Your Customer-Focused Mindset
Prepare to discuss how you've built rapport with clients in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's emphasis on strong customer relationships.
