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For Companies At a Glance
- Tasks: Lead and manage operations for cleaning services, ensuring top-notch quality and team performance.
- Company: Join a market-leading facilities services business known for excellence and diverse client portfolios.
- Benefits: Enjoy a competitive salary, car allowance, bonuses, and career growth opportunities.
- Why this job: Make a real impact on facility cleanliness and safety in a supportive work environment.
- Qualifications: Experience in staff management, knowledge of health & safety, and strong communication skills required.
- Other info: Remote position with a hands-on approach to leadership and team motivation.
The predicted salary is between 34000 - 44000 £ per year.
Job Description
Operations Manager – Facilities
Luton (Remote)
£40,000 – £44,000 + Car Allowance and Bonus
Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?
Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for an Operations Manager to lead their diverse portfolio of operations in the Luton area.
As the Operations Manager, you are responsible for ensuring the professional management of customer site(s) for the services we provide. You will work collaboratively with your teams to ensure we keep our customer promises and do so to the highest possible standard. in doing so you will ensure all Site Supervisors, Team Leaders and Operatives within your responsibility are aware of duties and provide services to the best of their capabilities.
Responsibilities
- Responsible for managing, evaluating, motivating, and monitoring staff performance using the leadership principles
- Work to a strict department budget to deliver outstanding, but efficient performance in your areas of responsibility.
- You will help achieve and exceed revenue targets by cross selling of additional services.
- You will help achieve and exceed contract profit targets through meticulous financial control of spending.
- Develop new business that supports the departments strategic growth.
- Deliver effective team management coordinating multiple resources across varying locations. You will lead & motivate field-based teams in your area of responsibility to ensure efficient operations for our customers.
- Demonstrate and implement robust practices that are proportionate and in line with the companies Policies & procedures with the support of People & Practices and HSEQ.
- Work in collaboration with the Senior Operations Manager to ensure ultimate customer satisfaction.
- Ensure quality standards are met through regular audits and inspections using the company’s digital tools. You will provide feedback to your Senior Operations Managers to allow fluid customer communication.
- Recruit, onboard & train new starters providing them with the best possible knowledge to excel in their roles.
- Comply with current Health & Safety Regulations, Policies including lawful Insurance provisions as well as assist in the implementation of new systems.
- Initiate and develop positive solutions to any challenges.
- Adopt a “hands on” approach where required, therefore leading by example.
- Ensure scheduling, wages and budgets are processed correctly and in line with management instruction.
- Assist with implementation of new contracts by leading the implementation project as directed by Senior Operations Manager and or assist with handover of contracts to new supplier.
Candidate requirements
- Experience in managing people and staff
- ILM L3 desirable
- IOSH Managing Safety Required within first 12 months and you must demonstrate exemplary knowledge of Health & Safety in the work place
- Thorough knowledge and competence O365
- Excellent understanding of cleaning processes and systems
- Can demonstrate an ability to communicate with clients both through appropriate face-to-face relations but also via textual communications
What’s in it for you?
- Competitive salary range of £40,000 – £44,000 + Car Allowance and bonus.
- Opportunity to work with a market-leading facilities services business.
- Career growth and development prospects.
- A supportive and collaborative work environment.
- The chance to make a real impact on facility cleanliness and safety.
If you are a proactive, results-oriented individual with a passion for maintaining clean and safe environments, we invite you to apply for this exciting Operations Manager position. Join our team and contribute to our mission of delivering excellence in facility services.
Facilities Operations Manager employer: NTER TALENT
Contact Detail:
NTER TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in facilities management. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to excellence and innovation in the field.
✨Tip Number 2
Network with professionals in the facilities management industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organizations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in previous roles. Highlighting your leadership skills and results-driven approach will resonate well with potential employers.
✨Tip Number 4
Research the company’s values and mission statement. Tailoring your conversation to align with their goals during interviews will show that you are not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Facilities Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in cleaning management and operations. Emphasize your leadership skills, budget management, and ability to motivate teams, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for excellence in facilities management. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Relevant Qualifications: Clearly state any relevant qualifications such as ILM Level 3 or IOSH Managing Safety. This will demonstrate your commitment to health and safety standards, which is crucial for this position.
Showcase Communication Skills: Since the role requires effective communication with clients and team members, provide examples in your application of how you've successfully communicated in both face-to-face and written formats.
How to prepare for a job interview at NTER TALENT
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be responsible for managing and motivating staff. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and achieving profit targets, be ready to talk about your experience with financial control and how you've contributed to revenue growth in previous positions.
✨Highlight Your Health & Safety Knowledge
With a focus on compliance with Health & Safety regulations, make sure to emphasize your understanding of these policies and any relevant certifications you hold, such as IOSH Managing Safety.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in facilities management and how you developed positive solutions to overcome them.
