Facilities and Operations Officer

Build the operational backbone of an innovative business transforming the future of clean technology. Our client is an ambitious, international technology business operating at the intersection of engineering, biotechnology and sustainable energy. Following continued growth, they're looking to appoint an Operations Manager who will play a pivotal role in shaping how the business operates as it scales internationally.

This is an outstanding opportunity for someone who enjoys variety, takes ownership naturally and gets genuine satisfaction from making businesses run more efficiently. This is a broad, hands-on operational role where you'll work across multiple business functions rather than sitting within a single department.

• SharePoint & Document Management
• Compliance

Some areas you'll own from day one, whilst others you'll develop alongside senior leadership as the business continues to grow. If you enjoy solving problems, improving processes and building operational excellence, this role offers genuine autonomy and long-term progression.

Take ownership of the company's international shipping operations, ensuring products, equipment and materials move efficiently across multiple countries:

• Setting up and maintaining freight and courier accounts
• Coordinating domestic and international shipments
• Monitoring deliveries and proactively resolving customs or import/export issues
• Developing scalable shipping processes for the wider business
• Supporting expansion into new international markets through customs and logistics planning

Develop strong supplier partnerships while helping build scalable procurement processes:

• Opening and managing supplier accounts
• Maintaining supplier databases and documentation
• Supporting purchasing activities across the business
• Building procurement processes that support future growth

IT & Business Systems

• Software administration
• Supporting new system implementations

Support the implementation and maintenance of effective document management systems:

• Organising SharePoint and document libraries
• Improving document control
• Supporting information governance across the business

Compliance & Operational Governance

Working closely with senior leadership, you'll support operational compliance across multiple locations:

• Supporting Health & Safety initiatives
• Maintaining compliance documentation
• Monitoring regulatory changes
• Assisting with operational policies
• Helping ensure operational best practice

We're looking for someone who enjoys building structure, improving processes and taking ownership. This role would suit someone from an Operations, Logistics, Supply Chain or Business Services background who enjoys working across different areas of a business rather than specialising in one.

Requirements:

• Previous experience within an Operations, Logistics, Supply Chain or Business Services environment
• Practical experience managing international freight and customs documentation
• Strong organisational and project coordination skills
• Strong Microsoft Office skills and confidence learning new systems
• SharePoint administration
• Compliance or Health & Safety exposure

Fully remote working for the first six months. Future hybrid working (London). Flexible working hours with core hours between 10:00am–4:00pm. 25 days annual leave plus Bank Holidays. 3% employer pension contribution. £1,000 annual wellbeing allowance. International travel across Europe and Asia. Genuine long-term career progression within a rapidly growing international business.

The role is fully remote for at least the first six months. Following the establishment of an Oxford office, the position will move to a hybrid model of up to three days per week in the office, with a minimum of four weeks' notice before any change. There will be occasional international travel, including visits across Europe and periodic trips to Asia to support suppliers, manufacturing partners and operational projects. As with many growing businesses, there may occasionally be periods where additional flexibility is required. In return, you'll have the opportunity to work in a highly collaborative environment where your contribution will have a genuine impact on the future direction of the business.

This isn't a traditional Operations Manager position. It's an opportunity to become one of the people responsible for building the operational foundations of a growing international business.