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- Tasks: Build relationships with clients and drive upselling of services.
- Company: Join a leading multinational in the logistics industry, operating across 19 countries.
- Benefits: Enjoy uncapped earnings, a friendly culture, and a commitment to inclusivity and innovation.
- Why this job: Be part of a fast-growing team that values your input and empowers your career.
- Qualifications: Previous experience in customer account management or outbound sales is essential.
- Other info: Competitive compensation with bonus potential and a supportive senior management team.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
About the Role: Nter Talent is proud to support our client, a leading multinational company operating across 19 countries on five continents, in their search for an Account Manager to join their Telematics team in Galway. Our client specializes in delivering top-tier business services, with a strong focus on the logistics industry. As an Account Manager, you will be instrumental in driving the upselling of their services, helping clients enhance their operations and achieve success.
Key Responsibilities:
- You will be responsible for building long-term relationships with our existing customer base and be a main point of contact for the length of their relationship with the company.
- Achieve sales objectives through the development and the maintenance of the customers and prospects entrusted to you.
- Drive upsell campaigns letting customers take fuller advantage from the business product/service catalogue whilst creating longer and stronger contractual relationships.
- Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.
- Oversee customer growth, training, and development of best practices to continually drive business value and return on the customer’s investment.
- Increase customer retention and adoption rates by conducting regular check-in calls.
- Serve as customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.
- Collaborate with sales team to reach prospective clients and promote new products and features.
What We’re Looking For:
- A strong customer care focus.
- Self-motivated, capable of working on own initiative.
- Self-motivated with excellent time management and interpersonal skills.
- Passionate about your work with a high attention to detail.
- Previous experience in a Customer Account Manager role in outbound sales, or similar.
What’s On Offer:
- Uncapped earning potential with on target earnings of €50,000.
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- An accessible and approachable Senior Management team.
- And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.
Account Manager - Telematics - Galway employer: NTER TALENT
Contact Detail:
NTER TALENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Telematics - Galway
✨Tip Number 1
Familiarise yourself with the telematics industry and the specific services offered by our client. Understanding the nuances of telematics and how it impacts logistics will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the telematics and logistics sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in customer account management, particularly any successes in upselling or retaining clients. Be ready to share specific examples that demonstrate your ability to drive customer satisfaction and business growth.
✨Tip Number 4
Showcase your interpersonal skills during the interview process. As an Account Manager, building strong relationships is key, so be prepared to demonstrate your communication style and how you handle customer feedback effectively.
We think you need these skills to ace Account Manager - Telematics - Galway
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and telematics. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer care and your ability to drive upselling campaigns. Mention specific examples of how you've successfully built long-term relationships with clients in the past.
Highlight Relevant Skills: Emphasise your self-motivation, time management, and interpersonal skills in your application. These are crucial for the Account Manager role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at NTER TALENT
✨Know Your Product Inside Out
Familiarise yourself with the telematics services offered by the company. Understand how these services can benefit clients in the logistics industry, as this knowledge will help you articulate value during the interview.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built and maintained long-term relationships with clients in previous roles. Highlight your ability to be a main point of contact and how you’ve driven customer satisfaction.
✨Showcase Your Sales Acumen
Be ready to discuss your experience with upselling and achieving sales objectives. Use specific metrics or achievements to illustrate your success in driving revenue and enhancing customer operations.
✨Emphasise Customer Advocacy
Discuss how you have acted as a customer advocate in past roles. Share instances where you collected feedback and used it to influence product development or improve service delivery, showcasing your commitment to customer success.
