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For Companies At a Glance
- Tasks: Lead a high-performing sales team and drive growth in managed services.
- Company: Fast-growing technology services organisation with a dynamic culture.
- Benefits: Competitive salary, car allowance, hybrid work, and opportunities for professional development.
- Why this job: Make a real impact by driving transformational results in a complex tech environment.
- Qualifications: Proven sales leadership experience in technology and strong stakeholder engagement skills.
- Other info: Join a collaborative team focused on growth and customer success.
The predicted salary is between 80000 - 90000 £ per year.
Location: Manchester Hybrid 3 days office 2 days home.
Salary: £80-90k + £6k Car Allowance + Double OTE
Environment: Managed Services, Networking, Contact Centre, Cyber Security, Transformations, Pipeline Management, Analytical, Strategy, Salesforce, Leader.
Our client is looking for an experienced and commercially driven Head of Sales and Account Development to lead a high-performing sales team within a fast-growing technology services organisation. This is a senior leadership role for a proven sales leader who excels at growing existing customer relationships, driving cross-sell and upsell, and delivering transformational results across a complex technology portfolio.
About the Role
As Head of Sales and Account Development, you’ll own the strategy and execution for developing a large customer base across Networking, Cyber Security, Contact Centre, Unified Communications, and Managed Services. You’ll be accountable for the performance and the results of your team, with a strong focus on retention, incremental revenue growth, and portfolio expansion following recent business growth and acquisition activity.
We’re open to candidates from a range of technology sales backgrounds, including:
- Networking & Infrastructure
- Cyber Security
- Contact Centre & CX Solutions
- Managed Services & Cloud
- Technology Consulting
What’s critical is your ability to demonstrate modern, data-led sales leadership, strong stakeholder engagement, and the ability to scale account development activity.
Key Objectives
- Maintain 90%+ annual recurring revenue retention
- Drive incremental growth across existing accounts
- Expand customer footprint through cross-sell and upsell of networking, cyber security, contact centre, and managed services solutions
Key Responsibilities
- Define and align the account base to maximise coverage and growth opportunity
- Ensure 90%+ retention across the customer base quarter-on-quarter
- Lead, coach, and develop Account Development Managers and Account Directors
- Own and execute account development and portfolio growth strategies
- Drive cross-sell and upsell across Networking, Cyber Security, Contact Centre, UC, Cloud, and Managed Services
- Maintain a personal account roster and deliver individual revenue and retention targets
- Work closely with Sales Leadership, Marketing, and the wider business to build and execute pipeline
- Manage vendor relationships across technology partners, including forecasting and engagement
- Ensure effective account planning, reviews, and executive-level engagement
- Manage day-to-day team performance, activity, and development
- Deliver accurate sales reporting, forecasting, and MI through agreed CRM and sales systems
- Continuously improve sales processes, governance, and operating models
Experience & Technical Profile
- Strong background in Account Development, Account Management, and Sales Leadership
- Proven success delivering cross-sell and upsell within complex technology environments
- Experience selling Networking, Cyber Security, Contact Centre, Managed Services, or Cloud solutions
- Demonstrated ability to build and close incremental pipeline
- Strong commercial acumen with excellent forecasting capability
- Confident communicator with credibility at senior stakeholder and board level
Traits & Behaviours
- Customer-first mindset with a consultative sales approach
- Highly collaborative, relationship-driven, and people-focused
- Accountable, proactive, and delivery-oriented
- Growth-focused with a passion for scaling teams and revenue
Personal Attributes
- Excellent communication and presentation skills
- Commercially astute and results-driven
- Comfortable operating in fast-paced, scaling environments
- Strong planning, organisation, and attention to detail
- Committed to continuous personal and professional development
Sales Manager - Managed Services in Manchester employer: NTech Consultants LTD and NTech Contracts LTD
Contact Detail:
NTech Consultants LTD and NTech Contracts LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Managed Services in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in Networking and Cyber Security. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements in sales leadership and how you’ve driven growth in previous roles. Use specific examples that highlight your ability to manage teams and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sales Manager - Managed Services in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Manager role. Highlight your achievements in account development and sales leadership, especially in technology services.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven growth and retention in previous roles, and don’t forget to show your passion for technology!
Showcase Your Leadership Style: In your application, let us know how you lead and develop teams. We want to see your approach to coaching and mentoring, as well as how you engage with stakeholders at all levels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NTech Consultants LTD and NTech Contracts LTD
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of key metrics. Be prepared to discuss your past sales performance, retention rates, and how you've driven incremental growth. Bring specific examples that showcase your ability to manage and expand accounts.
✨Showcase Your Leadership Style
This role requires strong leadership skills. Think about how you’ve led teams in the past and be ready to share your approach to coaching and developing talent. Highlight any successful strategies you've implemented to improve team performance and morale.
✨Understand the Tech Landscape
Familiarise yourself with the latest trends in Networking, Cyber Security, and Managed Services. Be ready to discuss how these areas impact sales strategies and customer relationships. Showing that you’re up-to-date will impress your interviewers and demonstrate your commitment to the industry.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think through potential challenges you might encounter in this role, such as managing a difficult client or driving cross-sell opportunities, and prepare structured responses that highlight your analytical and strategic thinking.
