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Base pay range
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Location: 4 days Office based in Central London, 1 day remote
Start: ASAP
Are you an experienced AWS Cloud Engineer looking for your next contract? We’re seeking a talented 2nd Line Support Engineer to join a busy team and play a key role in maintaining, troubleshooting, and optimising in a cloud environment.
What You’ll Do
- Provide 2nd line support across AWS cloud infrastructure and associated services
- Troubleshoot incidents, service interruptions, and performance issues
- Support deployments, configuration, and maintenance of cloud resources
- Work closely with 3rd line, DevOps, and architecture teams to resolve complex issues
- Ensure compliance with operational standards, security policies, and best practices
- Maintain technical documentation and contribute to process improvements
Required Skills & Experience
- Strong hands‑on AWS experience (EC2, VPC, IAM, S3, CloudWatch, Lambda, etc.)
- Solid knowledge of Linux/Windows administration
- Experience with networking fundamentals (DNS, routing, load balancing, firewalls)
- Familiarity with Terraform, CloudFormation, or similar IaC tools
- Understanding of CI/CD pipelines and modern DevOps workflows
- Proven background in 2nd line/operational support roles
- Excellent communication and problem‑solving skills
Nice to Have
- AWS Certifications (Associate or above)
- Experience supporting containerised environments (ECS/EKS/Docker)
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
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Contact Detail:
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