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- Tasks: Lead innovative projects to improve patient care and experiences across NSW Health.
- Company: Join the Agency for Clinical Innovation, a leader in healthcare innovation.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real difference in healthcare while collaborating with diverse communities.
- Qualifications: Must be of Aboriginal descent with relevant experience in project management and patient engagement.
- Other info: This role offers excellent career growth opportunities in a dynamic and inclusive setting.
The predicted salary is between 132236 - 150222 £ per year.
Employment Type: Health Manager Level 3 – Full Time, Exempt (Until June 2028)
Remuneration: $132,236.00 - $150,222.00 per annum, plus 12% superannuation
Hours Per Week: 38
Additional Benefits: Join an organisation passionate about delivering improved health care and enjoy flexible working options based in state of the art, agile offices in St Leonards.
Location: 1 Reserve Road, St Leonards
Applications Close: 11:59 PM, Thursday 2 April 2026
The Agency for Clinical Innovation (ACI) is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!
About us: The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare.
About the Opportunity: The Senior Project Officer, Patient Reported Measures (PRMs) will contribute to the ongoing co-design, implementation and continuous improvement of the ACI's PRMs Program, including digital health applications such as the Health Outcome and Patient Experience (HOPE) platform and the Single Digital Patient Record (SDPR). The role supports improved patient, staff and consumer experiences across the sector. This position will work collaboratively with ACI Clinical Networks, consumers, carers, NSW Health pillar agencies, Local Health Districts (LHDs) and Specialty Health Networks (SHNs) to identify opportunities for reform and innovation in care delivery. This position will undertake the full scope of project management activities, including project planning, stakeholder engagement, negotiation, milestone reporting and risk management. The role will provide advice on the development and implementation of the PRMs Program across NSW Health, requiring strong systems transformation capability and an understanding of the use of outcomes and experience measures at the point of care. In addition to core PRM responsibilities, the Project Officer will lead and support the Aboriginal Health portfolio activities within the NSW PRMs Program. This includes contributing to culturally safe approaches to PRM implementation, supporting engagement with Aboriginal communities and health services, and assisting in the refinement of PRM processes to strengthen patient voice and improve experiences of care for Aboriginal people. The role will work in partnership with Aboriginal stakeholders and program leads to ensure Aboriginal perspectives inform program design and delivery, while maintaining the primary focus on standard PRM project officer functions.
For your application to be considered:
- Your resume (maximum five pages)
- A covering letter detailing your interest and how your skills and experience are relevant to this role, maximum three pages.
- Address the Selection Criteria below in your application.
Selection Criteria: This is an identified Aboriginal Position. Applicants must be of Aboriginal descent. Exemption is claimed under Section 14d of the Anti-Discrimination Act 1977. Aboriginal applicants must demonstrate Aboriginality in addition to addressing the Selection Criteria.
- Must be of Aboriginal and/or Torres Strait Islander descent through parentage, identification as being Aboriginal and being accepted in the community as such under section 14 (d) of the NSW Antidiscrimination Act (1977), with knowledge and experience of Aboriginal and Torres Strait Islander culture.
- Tertiary qualifications in a relevant discipline and/or demonstrated equivalent experience, with the capability to apply this knowledge to the design, implementation and evaluation of the PRMs Program.
- Extensive experience working with patients and carers to co-design including the ability to engage respectfully with diverse communities and support inclusive co-design processes.
- Extensive experience and substantial knowledge of PRMs, including digital technologies such as the HOPE platform and the SDPR, with the capability to provide ongoing support, training and guidance to users across NSW Health.
- Experience applying PRMs within Aboriginal Health contexts is desirable.
- Proven project management and change management capability, including leading the implementation of complex system-wide initiatives, coordinating governance groups, managing competing priorities and delivering high-quality outcomes within fixed timeframes.
- Highly developed analytical and communication skills, with the ability to interpret complex information, translate insights into clear advice, and prepare high-quality written materials for diverse clinical, technical and executive audiences.
- Demonstrated ability to build effective relationships and collaborate with senior leaders and stakeholders across NSW Health, including facilitating workshops, leading scoping activities and representing the Agency for Clinical Innovation in program-wide forums.
- Strong negotiation and problem-solving skills, with the ability to navigate competing priorities, resolve conflict and support consensus-building across clinical, technical and community stakeholders to achieve shared program outcomes.
Need more information? Click here for the Position Description. Find out more about applying for this position. Learn more about the Agency for Clinical Innovation.
Additional Information: Applicants will be assessed against the selection criteria in the Position Description. NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. This is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.
Contact People: Please contact the Hiring Manager Matilda Armstrong on matilda.armstrong@health.nsw.gov.au if you have any questions about this role. For Aboriginal candidates who would like to talk to an Aboriginal Workforce Consultant, please contact HSNSW-AboriginalCareers@health.nsw.gov.au. Support is also available through the Stepping Up website. If interview adjustments are required, please contact HSNSW-PillarsPC@health.nsw.gov.au at the time the interview invitation is issued, or as soon as reasonably possible. Requests for adjustments will be considered in line with NSW Health requirements.
Senior Project Officer - Patient Reported Measures in St Leonards employer: NSW Health
Contact Detail:
NSW Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Officer - Patient Reported Measures in St Leonards
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Agency for Clinical Innovation. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into the PRMs Program and understand how it impacts patient care. The more you know, the more confident you'll feel when discussing your ideas.
✨Tip Number 3
Show your passion for improving healthcare! When you talk about your experiences, highlight how you've made a difference in patient care or community engagement. Let them see your commitment to the cause.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at the Agency for Clinical Innovation.
We think you need these skills to ace Senior Project Officer - Patient Reported Measures in St Leonards
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter speaks directly to the role of Senior Project Officer. Highlight your relevant skills and experiences, especially those that align with the PRMs Program and Aboriginal Health context. We want to see your passion for improving healthcare!
Showcase Your Experience: In your resume, focus on showcasing your project management experience and any work you've done with diverse communities. Use specific examples that demonstrate your ability to engage respectfully and co-design solutions. This is your chance to shine!
Address the Selection Criteria: Don’t skip this part! Make sure you address each point in the selection criteria clearly and concisely. We’re looking for evidence of your skills and experiences, so be specific about how you meet each requirement.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team at ACI!
How to prepare for a job interview at NSW Health
✨Know Your PRMs Inside Out
Make sure you have a solid understanding of Patient Reported Measures (PRMs) and their significance in healthcare. Familiarise yourself with the Health Outcome and Patient Experience (HOPE) platform and the Single Digital Patient Record (SDPR). Being able to discuss these tools confidently will show your expertise and commitment to improving patient care.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences that highlight your project management capabilities. Be ready to discuss how you've successfully led complex initiatives, managed competing priorities, and delivered high-quality outcomes. This will demonstrate your ability to handle the responsibilities of the Senior Project Officer role effectively.
✨Engage with Aboriginal Perspectives
Since this is an identified Aboriginal position, it's crucial to express your understanding and respect for Aboriginal culture. Be prepared to discuss how you would engage with Aboriginal communities and incorporate their perspectives into the PRMs Program. This shows your commitment to culturally safe practices and inclusivity.
✨Prepare for Stakeholder Engagement Scenarios
Think about how you would approach stakeholder engagement and collaboration. Prepare to share specific instances where you've built effective relationships with diverse groups, facilitated workshops, or navigated conflicts. This will illustrate your strong communication and negotiation skills, which are essential for this role.