At a Glance
- Tasks: Lead a team to protect vulnerable children and collaborate with police and health services.
- Company: Join the Department of Communities and Justice, making a real difference in communities.
- Benefits: Enjoy flexible work, competitive pay, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with a focus on collaboration and community support.
- Why this job: Make a meaningful impact on children's lives while developing your leadership skills.
- Qualifications: Tertiary qualifications in social work or related fields and experience in casework.
The predicted salary is between 36450 - 44550 £ per year.
This is a Talent Pool recruitment for future ongoing and temporary opportunities that may arise across our Joint Child Protection Response Program (JCPRP) locations across NSW.
Locations: Ballina, Bathurst, Blacktown, Coffs Harbour, Dubbo, Gosford, Liverpool, Newcastle, Port Macquarie, Queanbeyan, Strawberry Hills, Tamworth, Wagga Wagga grouping (includes Wagga Wagga, Albury & Griffith), Wollongong
Salary: Grade 9/10, $133,348 - $146,945 pa + superannuation and annual leave loading
Flexible Working: in line with DCJ’s flexible work framework. If you have specific considerations/request, please flag these in your application.
Your role: The Joint Child Protection Response Program (JCPRP) links the risk assessment and protective intervention of DCJ with the criminal investigation of NSW Police and the forensic medical, treatment and support services of NSW Health. The program delivers a multidisciplinary response to serious child abuse matters across NSW.
What you’ll do: As part of the JCPR Team you will lead and supervise a team of caseworkers and work in collaboration with the NSW Police and NSW Health to provide coordinated services to vulnerable children, young people and families. You will lead by example and demonstrate the principles of the Joint Child Protection Response Program and work to meet program objectives. You will value interagency partnership, workforce diversity and prioritise safety, welfare and wellbeing of children and young people. You will ensure that children and young people remain the focus of assessments and make decisions, to ensure they are protected from further trauma and that they receive protective, therapeutic and other support services as determined.
What we’re looking for:
- Tertiary qualifications in Social Work, Psychology, Social Science, Welfare or a related discipline.
- Demonstrated experience in applying best practice casework with children, young people and their families.
- Experience leading and managing teams in complex and challenging situations, including a high-volume work area.
- Excellent communication, negotiation and problem solving skills.
- A valid driver’s licence, as travel is a requirement of the role.
Appointments are subject to reference checks and the following pre-employment checks:
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014.
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer: We offer a variety of benefits, including:
- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Opportunities for learning and development and internal career progression.
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters: Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
- This role requires strong networking and effective collaboration with NSW Police and NSW Health to deliver high quality child protection services to vulnerable children, young people and families. How have you demonstrated capabilities to build relationships with stakeholders to achieve better outcomes for clients? What did you learn, what were the challenges and what would you differently?
- In this role, you will manage a team of caseworkers providing services to Aboriginal and Torres Strait Islander children, young people and their families. Can you please tell us about your understanding of the experiences for Aboriginal and Torres Strait Islander people, and how you will influence your caseworkers in responding to these families to achieve better outcomes?
Applications close – Sunday, 06 September 2026 at 11:59pm AEST.
Got a question? For more information about the role or what it’s like to work for DCJ, please contact Megan Payne on 0455 080 044 or via email to Megan.Payne@dcj.nsw.gov.au. If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Ashlee Roberts via email as a preference to Ashlee.Roberts@dcj.nsw.gov.au or on 02 9765 4083.
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information: A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience: Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
Manager Casework in Liverpool employer: NSW Department of Communities and Justice
The Department of Communities and Justice (DCJ) is an exceptional employer, particularly for Aboriginal Child Protection Caseworkers in South Western Sydney, offering a meaningful career dedicated to supporting families and communities. With a strong focus on cultural connection, employee wellbeing, and professional development, DCJ fosters a collaborative work environment where your contributions can lead to real change. Enjoy competitive pay, flexible working conditions, and the opportunity to make a lasting impact in the lives of children and families.
Contact Details:
NSW Department of Communities and Justice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager Casework in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at NSW Department of Communities and Justice.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from NSW Department of Communities and Justice!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like NSW Department of Communities and Justice, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at NSW Department of Communities and Justice or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Manager Casework in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to NSW Department of Communities and Justice:Before hitting send, make sure to tailor your application specifically to NSW Department of Communities and Justice! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at NSW Department of Communities and Justice
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
