At a Glance
- Tasks: Lead essential services in correctional centres, ensuring safety and efficiency.
- Company: Join Corrective Services NSW, making a real impact on community safety.
- Benefits: Competitive salary package and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to rehabilitation and community support.
- Why this job: Drive innovation and improve lives through strategic leadership in a complex environment.
- Qualifications: Senior executive experience in operational or service delivery roles required.
The predicted salary is between 63000 - 77000 £ per year.
Based in Windsor, ongoing position available. Total remuneration package range starting from $246,428 – $272,122.
Your role: As Director Service Industries, you will lead a critical, state-wide portfolio delivering essential services that keep correctional centres operating safely and efficiently. From food services and logistics to textiles, laundry and inmate buy-ups, you’ll drive high-quality, cost-effective outcomes while ensuring strong compliance and operational excellence in a complex environment. As a senior leader, you’ll play a key role in setting strategy, strengthening performance and unlocking opportunities for inmate employment and skills development that support reintegration and reduce reoffending. Leading a diverse workforce and significant resources, you’ll champion innovation, accountability and continuous improvement making a tangible impact on operational outcomes and safer communities.
What you’ll do: As the Director Service Industries, you will:
- Lead the strategic direction and delivery of internal service industries across Corrective Services NSW (CSNSW), ensuring safe, efficient and compliant operations.
- Oversee a complex, statewide portfolio including food services, logistics, textiles, laundry and inmate buy-ups, driving quality and value-for-money outcomes.
- Ensure compliance with food safety, transport and legislative requirements, embedding strong governance, risk management and quality assurance.
- Drive performance and continuous improvement across services, identifying innovative and scalable delivery models.
- Maximise inmate employment, vocational training and industry engagement to support reintegration and reduce reoffending.
- Provide expert strategic advice to senior executives on service delivery, efficiency and industry opportunities.
- Lead significant financial and human resources, building a high performing, accountable and values driven culture.
What we’re looking for:
- Senior executive experience leading large-scale operational, service delivery or commercial functions, ideally within justice, public sector or similarly complex environments.
- Demonstrated experience managing large, multi-faceted portfolios (e.g. logistics, food services, manufacturing, supply chain or facilities) with accountability for end-to-end service delivery.
- Proven ability to lead diverse, geographically dispersed teams and develop high-performing senior leaders.
- Extensive experience managing compliance and regulatory frameworks, with strong understanding of safety, quality and operational standards (e.g. food safety, transport or industrial environments).
- Strategic thinker with a track record of improving operational performance, driving efficiency and embedding continuous improvement in complex environments.
- Strong commercial and financial acumen, with experience managing significant budgets, procurement and resource allocation.
- Highly developed communication, influencing and stakeholder engagement skills, with the ability to build partnerships across government, industry and suppliers.
- Demonstrated commitment to rehabilitation outcomes, with experience or interest in leveraging employment, training or industry partnerships to support reintegration.
- Authentic and values-based leader who fosters a culture of integrity, accountability and continuous improvement.
We do work that really matters. Corrective Services NSW delivers professional correctional services and programs to reduce reoffending and create safer communities. We manage inmates in custody and supervise offenders in the community, working closely with courts, releasing authorities and partner agencies to support rehabilitation, reintegration and community safety.
Are you ready to join us? Click Apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role and an up‑to‑date résumé (maximum 5 pages). Applications close: Tuesday 18 August 2026 at 11:59pm AEST.
Got a question? If you would benefit from an adjustment during the recruitment process or wish to discuss alternate application methods, please contact: DCJ Senior Executive Recruitment Team on seniorexecutiverecruitment@dcj.nsw.gov.au
Inclusion and Diversity: We are committed to building a workforce that reflects the diverse community we serve, including people with disability, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, women, LGBTIQ+ people and carers.
Other Information: A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
Director, Service Industries employer: NSW Department of Communities and Justice
The Department of Communities and Justice (DCJ) is an exceptional employer, particularly for Aboriginal Child Protection Caseworkers in South Western Sydney, offering a meaningful career dedicated to supporting families and communities. With a strong focus on cultural connection, employee wellbeing, and professional development, DCJ fosters a collaborative work environment where your contributions can lead to real change. Enjoy competitive pay, flexible working conditions, and the opportunity to make a lasting impact in the lives of children and families.
Contact Details:
NSW Department of Communities and Justice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Service Industries
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like NSW Department of Communities and Justice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like NSW Department of Communities and Justice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Director, Service Industries
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for NSW Department of Communities and Justice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at NSW Department of Communities and Justice
✨Get to Know Public Sector Values
Before your interview with NSW Department of Communities and Justice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for NSW Department of Communities and Justice.
