At a Glance
- Tasks: Provide admin support for offender education programs and collaborate with various stakeholders.
- Company: Join Corrective Services NSW, a leader in community safety and rehabilitation.
- Benefits: Enjoy competitive pay, flexible work, and training opportunities.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Experience in administration and project support is essential.
The predicted salary is between 87199 - 95482 £ per year.
An exciting opportunity exists to join Corrective Services NSW as an Education Support Officer. In this role, you will provide administrative and clerical support to ensure the effective delivery of offender distance education programs. Working closely with correctional centres, external education providers and inmates, you will play an important role in supporting access to education and helping offenders develop skills that support rehabilitation and successful reintegration into the community.
What you’ll do
- Deliver a range of administrative tasks for distance education, including records management, maintaining registers, preparing manuals, correspondence, and reports.
- Work collaboratively with internal and external stakeholders to support the coordination and delivery of distance education programs.
- Work directly with inmates on a daily basis to manage and facilitate their individual study requirements and provide necessary information and resources.
- Maintain accurate records of offender engagement and participation.
- Assist with the reporting processes by collating and interpreting data and contributing to improvements in reporting systems.
- Collate, interpret, manage and disseminate information directly to inmates to support distance education development and implementation.
- Respond to enquiries promptly and professionally, providing accurate information on referrals as required.
- Participate in centre-based activities that enhance the delivery of distance education initiatives.
- Respond to incoming enquiries (over the phone or face to face), providing information and referring enquiries in an effective and responsive manner.
Essential requirements
- Administration experience supporting project delivery.
What We Offer
- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
At Corrective Services NSW, you'll enjoy meaningful work that contributes to safer communities while building a rewarding career within the NSW Government. You'll work alongside experienced professionals in a supportive environment where innovation, integrity and continuous improvement are valued.
Applications close 11:59pm, Thursday 12th November 2026.
Inclusion and Diversity lie at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds.
Thank you for your interest in this role. We look forward to receiving your application.
Education Support Officer - Clerk Grade 3/4 in Cessnock employer: NSW Department of Communities and Justice
The Department of Communities and Justice (DCJ) is an exceptional employer, particularly for Aboriginal Child Protection Caseworkers in South Western Sydney, offering a meaningful career dedicated to supporting families and communities. With a strong focus on cultural connection, employee wellbeing, and professional development, DCJ fosters a collaborative work environment where your contributions can lead to real change. Enjoy competitive pay, flexible working conditions, and the opportunity to make a lasting impact in the lives of children and families.
Contact Details:
NSW Department of Communities and Justice Recruitment Team
