Administration Officer - Talent Pool

Location – Francis Greenway Correctional Centre, Berkshire Park

Employment type – Full Time, Talent Pool to fill future Ongoing or Temporary positions

Salary – Clerk Grade 3/4 - $87,199 - $95,48 (plus employer’s superannuation and annual leave loading)

Your role

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community. CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.

The Administration Officer provides administrative and support services to facilitate the operation of the Corrective Services Industry unit.

What you’ll do

• Provide general administrative support to help the team run smoothly, including managing records, preparing routine communications, and organising meetings and events.
• Gather and organise information and prepare documents and correspondence that meet organisational standards to support communication and decision-making.
• Process routine financial and purchasing tasks, following workplace policies and procedures.
• Answer enquiries and, when needed, refer or escalate issues to the appropriate person to ensure accurate information is provided.
• Keep records and databases up to date, ensuring information is accurate, stored correctly, and easy to access.
• Be part of a high performing dynamic team who are very supportive and encouraging.

What we’re looking for

• Use of business systems, such as MS Word, MS Excel, MS Access, MS Teams, Pronto, EDRMS, SAP, Ellipse
• Experience in office administration
• Experience to address the Key Accountabilities and Focus Capabilities of the role
• Current NSW Driver Licence and preparedness to drive a vehicle in the course of performing the role

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Opportunity to work from Parramatta, CSI Corporate Office (Berkshire Park) and home
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Potential for acting up opportunities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

Targeted Question – Briefly explain what actions you take to maintain confidentiality, meet time management requirements and prioritise your workflow. (Maximum 1 page)

Applications close 27 September 2026 at 11:59pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Susan Stapleton via email at CSIRecruitment@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rachel Urquhart-Secord on 02 9354 1624 or via email rachel.urquhartsecord@dcj.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Priority will be given to filling the position in Berkshire Park.

Thank you for your interest in this role. We look forward to receiving your application.